Product Manager - ESN

The ESN Product Development Manager is accountable for the delivery of specific ESN Products underpinning the commercial requirements of the programme. This role is responsible for ensuring that the products and services in your portfolio are fit-for-customer and acceptable for User Organisations to safely transition on to. You will be accountable for the future evolution of products and services, understanding the market and competitor solutions.,

• Accountable for day to day product development, working with the EE technical and service teams, the Home Office and partners to define, design and deliver specific ESN products
• Own Product strategy/roadmap and business case including defining and owning targets for the business case including revenue, adoption and usage
• Lead idea and concept stage to define scope, priority and objectives, benefits, business case for the product
• Accountable for management and maintenance of ESN products and services in-life to deliver an outstanding customer experience
• Manage product portfolio, building a balanced portfolio of product and services in line with strategic and marketing objectives
  
  The successful candidate will be cleared to BPSS (or equivalent) as a minimum. You may even be required to undergo National Security Vetting (e.g. CTC, SC or NPPV)., User Experience Design
Stakeholder Management Product Roadmapping Growth Mindset,
• Technical understanding of the network to build customer confidence and drive customer adoption of ESN services
• Good understanding of commercial business case development
• Ability to provide excellent stakeholder management to internal and external stakeholders, up to Director / MD level
• Proven understanding of developing, owning and delivering product and customer lifecycle, Including product development, evolution and commercial business case development
• Ability to operate in a complex multi-party ecosystem and in a matrix organisation
  
  The Emergency Services Network (ESN) is a huge strategic priority for BT and our commitment to do the best for our customer and our country. ESN will be one of the most advanced Emergency Services Networks in the world. and BT is proud to the official supplier providing mission critical and trusted communications for Britain's Emergency Services. The ESN will replace the existing Airwave network and building upon on EE's existing 4G network and to provide essential new voice, data services, and critical communications services to 300,000 members of frontline emergency service users., With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

At BT, we entertain, educate, and empower millions of people every single day. We're a brand built on connecting people - whether that's friends, family, businesses, or communities. Working here, you'll receive an attractive salary and a range of competitive benefits, but - more than that - you'll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.
• 10% on target annual bonus
• BT Pension scheme, minimum 5% employee contribution, BT contribution 10%
• X4 Salary Life Assurance
• Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice
• 25 days annual leave (not including bank holidays), increasing with service
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up.
• Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more.
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks paid carer's leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes
• Discounted broadband, mobile and TV package
• Access to 100's of retail discounts including the BT shop