Vision Survey is looking for a dedicated Quality and Continuous Improvement Manager to enhance our commitment to excellence and help us achieve the highest standards in surveying and engineering services. In this role, you will lead our quality assurance initiatives and promote a culture of continuous improvement throughout the organization. As a pivotal member of our management team, you will be responsible for developing, implementing, and monitoring quality management systems and processes that align with industry standards and best practices. Your expertise will ensure that our operations consistently meet client expectations and regulatory requirements while fostering an atmosphere of continuous learning and development.,

• Develop and maintain the quality management system (QMS) to enhance overall service delivery and efficiency.
• Assess and analyse existing business processes to identify opportunities for improvement.
• Develop and implement strategies aimed at optimizing workflows and structures.
• Oversee continuous improvement initiatives and ensure successful execution.
• Collaborate with stakeholders across the organisation to enhance productivity and operational efficiency.
• Provide training, mentorship, and guidance to team members on new methodologies and practices.
• Monitor and report on the progress of improvement projects.
• Utilise process improvement tools such as Lean Six Sigma to ensure effective optimisation.
• Investigate operational shortcomings and identify solutions to address issues.
• Establish performance standards to maintain high levels of organisational excellence.
• Stay updated on industry advancements and incorporate best practices into business operations.
• Conduct regular audits, inspections, and assessments to ensure compliance with quality standards and identify areas for improvement.
  
  Proven experience in quality management, preferably in the surveying, construction, or engineering industries.
• Strong knowledge of quality management standards (ISO 9001, etc.) and methodologies (Six Sigma, Lean, etc.).
• Excellent analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
• Exceptional communication skills, both written and verbal, with the ability to engage stakeholders at all levels.
• Demonstrated leadership skills and a strong ability to motivate and influence others toward a common goal.
• Experience in conducting audits and assessments, with a deep understanding of compliance requirements.
• Strong project management skills with the ability to manage multiple initiatives simultaneously.
• Experience in training and capacity building related to quality assurance practices.
• Bachelor's degree in Business Administration, Operations, Process Management, or a related field (advanced degree or MBA preferred).
• A results-driven mindset with a passion for driving improvements and delivering exceptional quality services.
  
  Competitive salaries (DOE)
• Hybrid working
• Staff benefits package including discounts at retailers and gym memberships
• Pension Scheme
• Health Insurance (Vitality)
• Life Insurance
• IT & Phone Package
• Social events throughout the year eg Annual General Meeting, Summer Event, and Christmas Event
• Continuous on-the-job training and development