Quality Improvement Project Manager

This is an exciting opportunity for a qualified improvement specialist to join a friendly, supportive and diverse team at WLFS.

The Quality Improvement Project Manager is responsible for the operational delivery of our Inpatient Flow Quality Improvement Programme, as well as a number of other diverse QI Projects that improve the lives of our service users, their carers and staff working with them.

The Improving Flow Quality Improvement Programme is a part of a wider initiative established by the North London Forensic Collaborative. NLFC is formed of five Mental Health Trusts; Barnet Enfield and Haringey Mental Health NHS Trust (lead provider), East London Foundation Trust, West London Trust, Central and North West London Foundation Trust, and North East London Foundation Trust., The successful applicant will oversee the planning and delivery of the WLFS Improving Inpatient Flow Programme. The QI Project Manager will also be responsible for supporting teams in completing quality improvement initiatives generated by teams and the proactive identification of other quality improvement initiatives in the service, supporting staff to deliver high-quality, innovative care.

They will possess a sound understanding of quality improvement methodology and have experience of implementing successful change programmes, ideally within a mental health or forensic setting.

We are looking for an enthusiastic and resilient individual with sophisticated communication skills who is able to work collaboratively with a range of stakeholders, including senior managers, clinical staff and patients.

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.