Quality Inspector (Repairs & Maintenance)

Our growing In-House Maintenance Team is seeking an experienced maintenance professional to join us as a Quality Inspector, helping ensure all completed repairs and maintenance works are of high quality and comply with current legislative requirements. This is a key role in driving positive tenant satisfaction and continuous improvement to our class-leading repairs service. As a Quality Inspector, you will hold responsibility for the quality of repairs and maintenance works carried out by contractors and operatives, always striving to maintain and provide an efficient service for our tenants. Your day-to-day responsibilities will include:

• To conduct post inspections on all repair and maintenance works to ensure a high-quality repairs service is delivered in our tenants homes.
• Monitor contractor and operative performance and adherence to agreed-upon quality standards and timelines.
• Communicate effectively with tenants regarding repairs and maintenance activities, addressing any concerns related to the quality of work performed.
• Maintain accurate and detailed records of inspections, findings, corrective actions, and follow-up activities.
• Identify trends, common issues, and opportunities for process improvements/ corrective action plans in repairs and maintenance.
  
  A relevant qualification in a building related discipline or site management or equivalent knowledge as demonstrated through a track record of relevant work experience.
• Experience carrying our property inspections and a good understanding of relevant building regulations and compliance legislation.
• Proven knowledge and experience of repairs and maintenance works, including a good understanding of Health & Safety legislation & CDM Regulations.
• Experience managing budgets alongside the associated financial administration.
• Experience using various IT systems to manage and track data used for producing detailed reports.
  
  Who are Midland Heart? We're a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return, you can be assured of a great place to work, where you'll be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.
  
  Whats on offer? As well as a competitive salary and a Van + Fuel Card, you'll also have access to our award winning company benefits. This includes access to Medicash, access to our benefits portal offering you discount with many big brands as well as up to 8% matched pension contributions. For more information on our company benefits, please click here.