Radiology is a milestone in the patient pathway and, as technologies continue to improve and demand increases, the Trust's Radiology department is becoming one of the busiest areas of the hospital to work. Join us as an Access and Booking Coordinator and you could soon be part of a dedicated booking team that's focused on reducing patient waits and providing a seamless, high quality service.

The post holder will work as part of a team of Co-Ordinators who are responsible for providing a comprehensive and efficient booking service for the X-Ray Departments at Eastbourne DGH, Conquest Hospital Hastings and the Community Diagnostic Centre (CDC) at Bexhill Hospital

The post holder will need to gain in-depth knowledge of a wide range of booking protocols and standards to enable them to make, amend and cancel appointments.

You will be customer focused and calm under pressure, you will have good verbal and written communication skills and be able to cope with a changing/evolving environment and work systems. Computer literacy and data integrity are also important.

Schedule and process all referrals within defined timescales ensuring that all sessions are fully utilised and relevant details are entered correctly on to the Clinical Radiology Information System

Ensure that patients are offered appointments within the statutory waiting times including urgent and cancer referrals in line with Trust policy

Provide a fast and responsive telephone service to our patients communicating with all types of patients

To promote good relationships between the Trust and GP Surgeries and other healthcare organisations referring patients to the Trust

General office duties to include Reception and Clerical Officer duties as required

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at Conquest Hospital and Eastbourne District General Hospital, staff restaurants and on-site staff accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available for a small administration fee.

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .