Reception & Administration Apprentice

The first point of contact in our reception for visitors. You will ensure that all clients/visitors enquires both face to face/email/telephone are directed to the relevant person within the company. You will work both autonomously and also as part of a team. You will undertake a variety of administrative duties and some housekeeping duties also., The journey began in 1999 above a supermarket in Doncaster's busy market place, with only 4 staff and 18 learners, the Director; Diane Logan wanted to create a training organisation that was passionate about the Hair and Beauty Industry and high quality training, but also passionate about its learners! Twenty years later they offer places annually to 200 applicants for Traineeship, Apprenticeship and Advanced Learner Loan provision. They have two state of the art training centers in Rotherham and Doncaster and are supported by over 100 local Employers who offer to support our young people through giving work placements or by employing our Apprentices.

Customer Service Practitioner Level 2 Apprenticeship Standard qualification Functional Skills in English and maths, if required End Point Assessment Training and training location to be confirmed Requirements Desired qualifications GCSE or equivalent Mathematics & English (Grade 9-4 (A

• -C)) desirable
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Administrative skills Other requirements This position is split between 2 locations, you will be working from Rotherham (S65 1AJ) Office Mondays, Tuesdays and Wednesdays, and from the Doncaster (DN1 1JL) Office on Thursdays and Fridays.

Annual wage £13,312 a year Minimum wage rates (opens in new tab) The pay may be negotiated and may rise after a probation period has been successfully completed. Training course Customer service practitioner Hours Monday - Friday, 9.00am - 5.00pm with a paid lunch break, Monday - Wednesday will be at the Rotherham Office and Thursday - Friday will be at the Doncaster Office. 40 hours a week hours a week Possible start date 07 Jan 2025 Duration 17 Months Positions available 1 Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work Administrative elements adding learners on PICS Customer Service including greeting customers Dealing with telephone calls Clean reception area, signing in Filing and photocopying Laminating and designing displays Keeping reception and rest room clean and tidy Adhere to practice policies and procedures