Receptionist

We are looking for a Receptionist to join our busy, friendly team at Riverside Medical Centre. We require front desk reception cover Monday - Friday, 1pm-6 pm. Flexibility is required in times of sickness. We are not able to offer visa sponsorship., The duties and responsibilities to be undertaken by members of the Practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Senior Receptionist/Practice Manager, dependent on current and evolving Practice workload and staffing levels:

• Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols
• Maintaining and monitoring the Practice appointments system
• Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
• Processing and distributing incoming (and outgoing) mail
• Filing and retrieving paperwork
• Processing repeat prescriptions in accordance with Practice guidelines
• Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures
• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
• Providing clerical assistance to Practice and Trust staff as required from time to time, including word/data processing, filing, photocopying and scanning
• Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
  
  The role requires good customer service skills and office experience is desirable.Thr role requires a mixture of front desk work and back office adminsitration.
  
  We are a busy GP Practice located in the heart of Castleford, serving 11500 patients. Our team consists of 4 GP Partners, 5 Salaried GP's, 5 Nurses, 2 HCA's, ACP, Clininal Pharmacists and a range of other supporting staff.