Receptionist

Are you an organized, friendly, and professional individual with excellent communication skills? Blenheim High School is looking for a dynamic and welcoming Receptionist to be the first point of contact for our school community. In this vital role, you will ensure the smooth running of our front office, provide outstanding support to staff, students, and visitors, and contribute to the warm and inclusive environment that makes Blenheim High School such a special place to learn and work. If you thrive in a fast-paced setting and enjoy being at the heart of a vibrant school community, we'd love to hear from you!, General:

• Provide a warm, professional and efficient customer service to all visitors, staff and pupils.
• Acting as first point of contact for all initial queries including telephone, visitors, deliveries,
pupils and medical issues.
• To be effective using a wide range of software including outlook email, SIMS, PARS, Word and
Excel.
• Retrieving and dealing with answerphone messages and responding to support radios.
• Deal with all outgoing and incoming emails, distributing this to staff.
• Responsible for contributing towards supporting the school's computerised attendance
registers ensuring that all messages, late marks, absenteeism and medical appointments are accurately recorded.
• To ensure security of staff and students and to maintain accurate records of students
entering/leaving site during the day.
• Responsible for the ad hoc usage of the cashless catering system ensuring that the system runs smoothly, and problems are expediently rectified.
• To oversee the iPad Cabinet ensuring students requiring a loan iPad for the day exchange a phone or other relevant item and return it at the end of the day.
• Ensure termly staff duty payments are up to date and accurate.
• Oversee InVentry sign in system to register visitors and staff.
• To help to manage and monitor free school meal entitlement.
• Organise office runners and duties daily.
• Oversee the uniform cupboard and ensure that uniform checks are performed for all late students signing in at reception.
• To administer first aid and contact parents if necessary.
• To support the Parent Gateway platform with parent questions and Parents' Evenings
• Contribute to the planning, development and improvement of administrative procedures
and systems by regular evaluation of roles and procedures demonstrating a growth mindset i.e. 'always wanting to get better'.
• Other reasonable tasks as requested by the Director of Finance and Operations and Headteacher.
• To undertake any other duties commensurate with the level of the post as required.
  
  Essential to have a welcoming and bright telephone manner
• Experience of working in a secondary school, desirable but not essential
• Proven track record of customer service skills having worked in a customer facing
environment.
• Excellent communication skills, both written and verbal.
• Excellent time management and the ability to work to deadlines, and shift priorities according
to work demands.
• Self-motivated with a flexible approach
• Maintain confidentiality and demonstrate sensitivity where required.
• Problem solving skills
• Good ICT, literacy and numeracy skills.
• Experience of basic clerical duties and office procedures
• Ability to work as part of a team and using own initiative