Receptionist / Administration Support

An exciting opportunity has arisen for an enthusiastic individual to join the Undergraduate Centre at Russells Hall Hospital as a Receptionist/Administration Support The post holder's primary responsibilities will be to provide a professional front line customer service for the Centre. The successful candidate will possess excellent customer service, organisational and administrative skills with an ability to communicate professionally with all levels of staff within the Trust., To provide a professional front line customer service in person and/or by phone or email within the Undergraduate Centre. To refer telephone callers appropriately to the right team members and direct visitors to the appropriate centres/staff. This role will also provide administration support on a range of medical educational programmes to support the professional running of the Undergraduate Centre.

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by ourflexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.