Receptionist / Administrator

At Queens medical Centre & Lynton Health Centre we have an exciting opportunity for a receptionist / administrator to join the team.

It is the responsibility of each Receptionist to:

Assist in the smooth running of the practice, the reception area and to project a positive and friendly image to our patients and other professionals who may contact us either in person or via the telephone.

To facilitate patients accessing the clinical care provided by the practice.

To support the GPs and Nurses in providing that care.

To act as first point of contact for anyone accessing the practice.

To be able to work at a fast pace across a range of general and specialist administrative tasks and provide efficient support and assistance to senior managers.

The roles and responsibilities may change according to the business requirements., To thrive in this role, you will need to enjoy the challenge of dealing with patient issues and queries. You will be required to use your exceptional organisational and prioritising skills, combined with a passion for helping and assisting others. Problem solving skills on a day to day basis surrounding issues relating to your work are essential. Furthermore, you will also enjoy working closely as a team to achieve shared objectives and ensure daily priorities are delivered. Patients expect a high standard of healthcare and outstanding customer service, so working as a team to meet and manage these expectations is important. Prior Knowledge of the NHS and Systemone would be an advantage but full training will be given.

Queens Medical Centre / Lynton Health Centre is run by a partnership consisting of Dr Serena Strickland, Dr Mark Fuller (GP Partner) and Mr Methven Forbes (Managing Partner) through a limited company.

Queens medical Centre has a registered population of over 12,200 patients and has a dedicated team of GPs, ANP's, Practice Nurses and Healthcare Assistants.