Receptionist/Administrator

Bolton Council

Bolton

Salary: £24,404 - £25,183 per annum.

Contract: Permanent, Full-time.

Closing Date: 20/04/2025

Grade C - £24,404 - £25,183 per annum.

Ask us about flexible working options to fit with your work/life balance - #HappytoTalkFlexible

The Role

Are you:

• Customer focused?


• Passionate about working with people?


• Confident in using digital resources?


• Committed to effective team working?

An exciting opportunity has arisen to join our Registration Team, providing a professional and customer focused front line service. The successful candidates will provide a welcoming reception service to visitors, staff and customers of the Registration service. The successful candidates will also carry out a range of administrative duties relating to the Registration Service. We are looking for someone with excellent interpersonal skills, who can remain calm under pressure, and has the ability to apply complex regulations in a sensitive and customer focused manner. The successful candidate must be able to work effectively and flexibly in a busy front-line office.

About You

You will need a welcoming and sensitive approach to match the needs of customers accessing the service at both happy and sad times of their lives. You must be organised, have excellent communication skills, have attention to detail, and be confident in your IT skills. There are multiple administrative tasks to be completed within the back office and you will need to be keen to learn and retain this information to ensure that the customers receive a high-quality, efficient service.

About Us

This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

#s1-Gen

Are you:

Customer focused?

Passionate about working with people?

Confident in using digital resources?

Committed to effective team working?

An exciting opportunity has arisen to join our Registration Team, providing a professional and customer focused front line service. The successful candidates will provide a welcoming reception service to visitors, staff and customers of the Registration service. The successful candidates will also carry out a range of administrative duties relating to the Registration Service. We are looking for someone with excellent interpersonal skills, who can remain calm under pressure, and has the ability to apply complex regulations in a sensitive and customer focused manner. The successful candidate must be able to work effectively and flexibly in a busy front-line office., You will need a welcoming and sensitive approach to match the needs of customers accessing the service at both happy and sad times of their lives. You must be organised, have excellent communication skills, have attention to detail, and be confident in your IT skills. There are multiple administrative tasks to be completed within the back office and you will need to be keen to learn and retain this information to ensure that the customers receive a high-quality, efficient service.

This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.