Receptionist and Clinic Clerk | Imperial College Healthcare NHS Trust

Provide a comprehensive and quality administration/reception service to the clinical Haematology department and manage and prioritise their workload liaising closely with the other administration staff and management in the Department. Provide administrative support to the wider multidisciplinary team, including Consultants. Previous applicants not to apply.

• Check in/out patients;
• Booking outpatients appointments on Cerner;
• Confirmation calls to reduce DNA rates;
• Providing a patient-facing service to Haematology patients;
• Answering enquiries from patients and the clinical team via email and telephone;Administrative support to the Haematology outpatient department including patients and clinical team;
• Ensuring all referrals, prescriptions and consent forms are uploaded on CDL;
• Support the phlebotomy team;
• Validation of data quality errors.
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.