Working Hours: 1 x Full-time position and 1 x Part-time position of 15 hours per week (pattern to be discussed with successful candidate).

Charnwood Borough Council in Leicestershire is an ambitious and dynamic organisation with a strong focus on supporting communities, looking after the environment, and creating a thriving economy.

We are customer focused, both internally and externally. We are looking for the latest member of the CBC team to deliver our aims and values.

An exciting new opportunity has arisen to join the Refugee Resettlement Team to support refugees resettled across Leicestershire and Rutland.

The role

The Refugee Resettlement Officer will be responsible for providing effective integration and orientation support for individuals and families who have been resettled in the UK. The individuals supported through this service may have complex needs and you will provide practical and emotional support to help them adapt to life across Leicestershire and Rutland.

Experience in delivering a high-quality service supporting positive outcomes for relocated individuals or families who speak English as a second language.
Excellent problem-solving skills and the ability to use appropriate discretion to address complex situations.
Ability to manage a demanding case load and to plan and prioritise effectively in order to achieve targets and meet deadlines.
Ability to work in partnership with external agencies to achieve positive outcomes for vulnerable families.
Good written communication skills including the ability to produce clear and concise support plans and reports.
Good knowledge of the statutory framework in relation to safeguarding and an ability to apply this in practice and in day-to-day case work.

The successful applicant will be subject to an enhanced DBS check.

Secondments will be considered, please ensure you have your Line Manager's approval to apply.

What we offer

There are many benefits to working with us. The Council offers generous annual leave of between 22 and 27 days of leave depending on grade and length of service, plus bank holidays; agile working for many roles; opportunities for professional development linked to many roles, and access to the Local Government Pension Scheme.

The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring.

We are a Disability Confident Employer and strive to promote a disability confident culture. To find out more about our Disability Confident commitments including reasonable adjustments and the guaranteed interview scheme please visit: www.charnwood.gov.uk/pages/equality_diversity_and_inclusion

We have signed the Armed Forces Covenant (AFC) and have achieved the AFC's Employer Recognition Gold Award.

Colleagues are also actively engaged through our Staff Forum and groups such as our Health and Wellbeing Group and Equality Working Group.