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Regulatory Product Manager

BT Plc.

Regulatory Product Manager

Salary Not Specified

BT Plc., Portsoken, Tower Hamlets

  • Full time
  • Permanent
  • Onsite working

Posted 4 days ago, 24 Sep | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: f35f6039050e4a6fbf831675ca90caf5

Full Job Description

  • Work cross functionally to deliver against FCA Permissions for our Consumer Insurance products - by implementing a range of highlighted business changes
  • Develop a world class product governance framework, ensuring EE's products continue to meet the demands and needs of our customers (which we can evidence to internal (i.e. SMT, Compliance) & external stakeholders (i.e. FCA)
  • Identify any emerging product and/or customer risks or threats, working with key stakeholders to mitigate them
  • Ensure any new products or propositions EE decides to launch meets consumers' segmented needs
  • Attend the monthly Financial Services Governance Committee & Conduct Risk Forum on behalf of Props, presenting Insurance product risks, issues and mitigating actions etc
  • Ensure EE's products are performing well across the business scorecard (commercial, customer, service, risk etc)

    Brilliant product management skills - with the ability to develop product oversight, governance and drive product compliance performance
  • Ability to identify business & customer risks, design mitigating actions and implement the required changes
  • Ability to deliver change within a large organisation
  • Ability to manage senior stakeholders to support and deliver business change
  • Good presentation skills
  • Strong ability to manage, analyse & interpret MI
  • Demonstrable professionalism with a proven ability to operate in a complex, fast paced matrixed business
  • Experience working within a regulated product management environment
  • Ideally compliance experience, within a financial services regulated environment
  • Ideally experience working across insurance products and services
  • Experience of stakeholder management, within a complex challenging environment

    We're EE. We are the biggest mobile and broadband operator in the UK and we have a relationship in every second household in the country. But we're for everyone, on any network - serving up new tech, new services, and heaps of inspiration for every aspect of your connected life.
    • We've been awarded the UK's best network for the last 10 years. It's central to our vision - to be the most personal customer-focused technology company in the UK. That means earning a place on customers' home screens by offering them more than ever before, whether that's helping their home run smarter with EE Home, levelling up their play with EE Game, helping them work on their terms with EE Work, or even unleashing their kids' learning with EE Learn. We're also part of BT Group, which we're even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. We think we've got something special here. We want everyone to feel proud about working at EE - and feel excited about where we're going and what we're going to do. Want to join in?, This role sits within the Financial Services, Insurance & Security team who define and take to market standout propositions to ensure momentum and value growth for Consumer. Also leading on Insurance, Trade in, Repairs, Financial services and other elements of the After Sales P&L. This is a new and key role within the Insurance & Aftersales team. The role holder will help to deliver EE's Insurance product roadmap by gaining new Insurance regulatory permissions (as regulated by the FCA) through implementing a range of changes, across multiple business areas. The new insurance permissions underpin delivery of our exciting product expansion strategy. The individual will establish a world class product governance framework - monitoring, reporting and mitigating product, commercial, customer and compliance risks. These will be presented to the monthly Group Financial Services Governance Committee & Conduct Risk Forum, as well as reviewed with our Insurers. The individual will ensure EE's insurance products & services are working as expected & delivering across the balanced business scorecard (customer, risk, service & sales etc). Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we'll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that's you and what you're looking for, we'd love you to be part of our future.

    At BT, we entertain, educate and empower millions of people every single day. We're a brand built on connecting people - whether that's friends, family, businesses or communities. Working here, you'll receive an attractive salary and a range of competitive benefits, but - more than that - you'll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development.
  • Competitive salary
  • 25 days annual leave (plus bank holidays)
  • 10% on target performance bonus
  • Life Assurance
  • Pension scheme if you pay in 5% BT will pay in an additional 10%
  • Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
  • 50% off EE mobile pay monthly or SIM only plans
  • Exclusive colleague discounts on our latest and greatest BT broadband packages
  • BT TV, including TNT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
  • 50% discount for friends and family on EE SIM only plans
  • World class training and development opportunities
  • Volunteering days so you can give back to your local community
    • BT is an equal opportunities employer. We're working hard to create an inclusive working environment, where people from all backgrounds can succeed. We want to make sure your recruitment experience is the best it can be - so, if you're selected for an interview, please let us know if there's any adjustments we can make that would be helpful for you., Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best. We value diversity and celebrate difference. 'We embed diversity and inclusion into everything that we do. It's fundamental to our purpose: we connect for good.' We all stick to the same values: Personal, Simple, and Brilliant. From day one, you'll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won't be alone: we'll be there with help and support, learning and development.