You'll be responsible for the delivery of a customer focussed repairs and maintenance service, guaranteeing high levels of performance, productivity, quality, and a cost-effective service, delivering on our Customer promise. Through effective management of the repair's teams, you'll provide continuous service and service innovation with positive outcomes for our customers, colleagues, and stakeholders. Typical day as a Repairs Manager

• Management of repairs including damp and mould, disrepair, and sequenced works
• The management of internal trades, sub-contractors, materials, and supplier performance within policy
• Identifying and overseeing resource requirements in line with demand, to meet our delivery metrics, repair obligations, and customer satisfaction
• Health & Safety management of your teams and sub-contractors
• Accountable for financial performance and budget controls
• Develop engagement links and recognise the customer impact when works are taking place within local communities to ensure the customer's voice is heard within all actions and decisions
Imagine ending each day knowing you've made a positive impact on our customers' lives. You can do that here, working for one of the top ten Great Places to Work in the UK!,
• Working Monday to Friday, you'll also be asked to take part in our out of hours service on a rota basis, providing support to our colleagues, with an additional generous on call payment of £211 for a full week.
• You will work across our properties in the Northeast region. Our office base is Mercury House, Durham.
• You must be able to use technology for logging jobs, complete online learning and collaborating with other colleagues.
• You'll need a Basic DBS check done and we pay for that.
  
  Level 4 qualification in a construction related subject or strong equivalent experience
• Along with a relevant health & Safety qualification
• Experience in other building trade areas (multi skilled).
• A flexible approach, able to use your own initiative and judgement.
• A full current driving licence
Our team Looking for a job where you truly fit in? Where you can be yourself? Bring your brilliant skills and experience to make a real impact for our customers. You'll join a diverse team, ready to support you as you settle in and feel at home. Oh, and did we mention that in May 2024 we were awarded with the Best Repairs and Maintenance Team by the Northern Housing Awards!, Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

Permanent, full time (37.5 hpw Monday to Friday, with on call on a rota basis) Salary circa: £50,000 pa depending on skills and experience, with option of on-call allowance of up to £211 for a complete week with great benefits including Health Cash Plan,
• 34 days leave (including bank holidays and a me day to take off for whatever you fancy) increasing to 39 days. You can also buy 5 more and take time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies, and lots more.
• Colleagues really matters to us, that's why we're the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Over 800 high street discounts on groceries, holidays, and days out. Looking for a new phone, bike, or car? Save money with us.
• Generous pension scheme with life insurance of 3x salary, see our benefits in detail on our website.