Research Grants and Contracts Manager (24002053)

The Research Operations Team is part of Research and Innovation Services (RIS) and provides comprehensive support to academic and PSS colleagues across the lifecycle of a research project. The team comprises pre- and post-award services, consultancy support, and systems implementation and development. Support includes tailored financial and contractual advice and management to all researchers at Durham, from planning, costing, and pricing the initial proposal to ensuring that contracts and agreements are negotiated effectively and efficiently to ensuring robust financial management and compliance of awarded projects. Research Operations works alongside the various teams which make up the Research and Innovation Services and in partnership with Professional Support colleagues across the University to help facilitate research-related planning, reporting and development and to meet the needs of both the individual researcher and the wider institution. As a Research Grants and Contracts Manager (RGCM) you will play a key role in supporting and developing externally funded research grant activity by providing high quality support and advice to academic staff in the preparation, submission and contractual negotiation of research grants and awards. You will join an enthusiastic and supportive team of RGCMs based in the central office but will also be expected to spend time in the academic departments you support to provide a key link role between the academic community and RIS. The RGCM will be first point of contact for an academic wishing to apply for external research funding and will provide support and expert advice in a number of key activities including:

• Identifying and disseminating funding opportunities.
• Delivering training and information events.
• Lay reviewing applications.
• Project managing the submission process of the bid (including responsibility for budget development and seeking internal approvals).
• Ensuring timely acceptance of successful awards including contract negotiation and ensuring all ethical and due diligence checks are completed.
• Working closely with post-award and contracting colleagues to ensure accurate project information is captured and shared in a central project management system., We prefer to receive applications online. We will update you about your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to make sure you have not missed any of our updates., Show a commitment to equality, diversity and inclusion and the University's values.
• Review and look for ways to improve systems and procedures that are relevant to your area of work in line with the University's frameworks and regulations.
• Provide specialist advice and guidance relating to your professional area of expertise, in line with the University's policies, regulations and values.
• Manage the delivery of stakeholder service areas and/or processes ensuring a timely service across the University to a high standard.
• Provide the best possible service by continually reviewing what is required from staff, students and others who you work with and contribute to ideas and service improvements.
• Provide specialist knowledge and support when interpreting and analysing complex data and information sources.
• Look for ways to improve processes across all areas of your work.
• Identify any learning needs that should be met by Research and Innovation Services and design activities and arrange any training.
Planning and Organisation
• Contribute to operational leadership teams to influence the type and level of services that are provided by Research and Innovation Services.
• Contribute to progressing the strategic and operational priorities of Research and Innovation Services.
• Seek feedback from staff, students and other key stakeholders so that the service is being adapted to meet customer expectations and to plan future requirements.
• Analyse data on the level of service being provided by Research Operations to recommend areas for future improvement.
• Meet the development needs of your stakeholders, providing training when required.
Communication/Liaison
• Provide advice and share guidance with your stakeholders to ensure that the University's policies, procedures and regulations are complied with.
• Use your operational expertise to lead and participate in business meetings, working groups and sub-committees.
• Coordinate and organise committees and other business meetings and deal with any related complaints.
• Update policies and procedures in response to any internal or external changes.
• Use your expertise to provide training or guidance to other stakeholders.
• Create positive working relationships, including internal and external networks, using your networks to increase your knowledge and skills and swap information with peers.
• Any other reasonable duties.
Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data.

It is essential that the RGCM is highly organised, pays close attention to detail, and has a pro-active approach to problem-solving. The capability to prioritise and manage a busy and varied workload is crucial. The ability to work across a number of concurrent projects at different stages of development is essential. A confident communicator, you will form close working relationships with the other members of the Operations Team, Research Development Team, Faculty Officials, Heads of Department, Directors of Research, Department Managers and other members of Professional Support Staff., 1. Relevant experience of supporting grant applications preferably within an HEI environment. 2. Educated to degree level (or equivalent experience). 3. Professional practitioner with knowledge and expertise in the delivery and development of services, events, and activities within the organisation. 4. Experience of implementing policies and procedures and supporting change and service improvements. 5. Experience of providing specialist advice and guidance to a range of customers and colleagues, including more senior colleagues. 6. Experience of participating in internal or external networks to share and discuss good practice, develop strong and productive working relationships and positively influence the University's reputation. Skills/Abilities/Knowledge 1. Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally. 2. Strong digital competence across a range digital devices and apps including digital communication tools, Microsoft 365 applications, business systems. 3. Committed to continuing professional development to maintain professional recognition. 4. Knowledge and experience of ensuring compliance with regulatory and organisational policy and guidelines. 5. Ability to solve problems and decide on and plan appropriate solutions. 6. Ability to prioritise work effectively to meet demanding and often conflicting deadlines. 7. Excellent attention to detail and an ability to maintain accuracy whilst working under pressure. Desirable Criteria 1. An understanding of costing and pricing methodologies. 2. Experience of negotiating research contracts., To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. It will be at the discretion of the recruiting panel as to whether they will also consider any desirable criteria, but we would urge candidates to provide evidence for all criteria. Please don't forget to check if there is any weighted criteria (see above).

At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Durham University

A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits:
• 30 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 42 days per year.
• The University closes between Christmas and New Year.
• We offer a generous pension scheme, As a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS).
• No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies.
• There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities.
• Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme.
• On site nursery is available plus access to holiday camps for children aged 5-16.
• Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers).
• The opportunity to take part in staff volunteering activities to make a difference in the local community
• Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions.
• A salary sacrifice scheme is also available to help you take advantage of tax savings on benefits.
• If you are moving to Durham, you may be eligible for help with removal costs and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas.
Discover more about our total rewards and benefits package here. Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role.