Resettlement Practitioner

Our Vision
We strive for Staffordshire to be an innovative, ambitious, and sustainable county where everyone has the opportunity to prosper, be healthy, and live happily.

Our Outcomes
Our priorities for Staffordshire are for everyone to:

Access more quality jobs and share the benefits of economic growth.
Live in thriving, sustainable communities.
Be healthier and remain independent for longer.
Our Values
Our People Strategy highlights what we need to do to make Staffordshire County Council a great workplace. It focuses on supporting individuals to develop, flourish, and contribute to our ambitious goals.

Ambitious - We aim high for our communities and citizens.
Courageous - We address challenges and make bold decisions.
Empowering - We enable our people to excel by providing them with the right tools and support.
About the Service
Our goal is to create an environment where families can stay together safely and thrive within their communities by building on their strengths.

The Homes for Ukraine Resettlement Integration & Independence Support Offer, guided by the Department for Levelling Up, Housing & Communities (DLUHC), supports individuals and families of all ages. We aim to provide a warm welcome and empower families to integrate into British culture and their new Staffordshire communities.

Evidence and feedback show that families are more successful when their needs are addressed early, avoiding reliance on services. This approach not only improves lives but is also more sustainable, helping us support more families effectively.

Reporting Relationships
Responsible to: Resettlement Practitioner Lead
Key Accountabilities
Manage a full caseload, prioritizing tasks in line with policies, procedures, budgets, and relevant legislation to help families integrate into Staffordshire life.
Ensure all work meets national and local policies and deadlines.
Conduct regular reviews of guest and sponsorship arrangements, using findings to develop plans in collaboration with families and partner agencies.
Support interventions that foster positive relationships, stability, and positive outcomes for children through parenting assessments, mediation, and crisis prevention.
Engage in regular supervision and keep the Resettlement Practitioner Lead informed of significant issues.
Use creative, flexible approaches tailored to the needs of families, providing timely support.
Work with families and sponsors to address breakdowns or rematching needs early, ensuring alternative, suitable arrangements are made in line with statutory obligations.
Assist guests in accessing personalized budgets to support effective resettlement and integration, achieving positive outcomes.
Professional Accountabilities
The post holder will contribute to the Council's objectives through:

Financial Management
Deliver services efficiently, effectively, and within budget, ensuring approved savings and investments are implemented.

People Management
Engage effectively with people management policies and processes.

Equalities
Work in alignment with equality and anti-discrimination standards set by legislation.

Climate Change
Promote energy conservation in line with the Council's climate change strategy.

Health and Safety
Maintain a safe, healthy work environment in line with the Council's Health & Safety policy.

Safeguarding
Demonstrate a commitment to safeguarding and promoting the welfare of vulnerable groups.

Qualifications/Professional Membership
NVQ Level 3 or equivalent qualification/experience working with children and families.
Knowledge and Experience
Experience working directly with children, young people, and families in statutory, voluntary, or social housing settings.
Experience collaborating in multi-disciplinary environments.
Knowledge of legislation regarding resettlement, immigration, housing, and social care.
Understanding of child development, resettlement challenges, and the impact of stress or trauma.
Awareness of vulnerabilities such as mental health, domestic abuse, poverty, and substance misuse.
Knowledge of education, training, and work opportunities for resettled families.
Understanding of the Benefits System and statutory agency frameworks (e.g., education, housing, health).
Proficiency in IT, particularly Microsoft Office.
Skills
Strong communication skills for engaging with children, families, and young people.
Ability to build relationships, negotiate, and deliver effective interventions.
Capability to manage conflict situations effectively.
Support families and sponsors to access services and promote long-term integration.
Ability to prioritize work and manage competing demands.
Commitment to restorative practices when working with families.
Accurate record-keeping and IT proficiency.
Additional Information:
This role requires flexibility, and applicants must hold a valid driver's license as it is designated a casual car user post.