Residential Development Manager - Salford (M5)

Are you a dedicated and professional individual with a passion for delivering exceptional service? We're looking for a Development Manager to oversee the smooth operation of a prestigious residential development, ensuring a high-quality living environment for residents while maintaining the property to the highest standards., As the Development Manager, you will take full responsibility for the development, including:

• Managing and supporting site-based staff.
• Overseeing planned and reactive maintenance, including contractor management.
• Ensuring communal areas are impeccably maintained and presented.
• Delivering outstanding customer service to residents and visitors.
What You'll Do 1. Building Management
• Conduct regular inspections of communal areas, ensuring cleanliness, functionality, and safety.
• Manage contractors, approve and assess maintenance work, and ensure compliance with safety protocols.
• Coordinate planned maintenance, ensuring timely execution to required standards.
• Manage stock levels for day-to-day items and facilitate meter readings for communal utilities.
• Conduct system tests, including emergency lighting, fire alarms, and lift emergency lines.
• Handle refuse management, ensuring cleanliness and accessibility of bin stores.
• Monitor parking compliance and address related issues.
• Provide input for budgets, residents' meetings, and communication with directors.
2. Maintenance & Repairs
• Arrange and follow up on reactive and planned maintenance.
• Carry out minor repairs such as replacing bulbs, adjusting doors, and other small tasks.
• Coordinate and follow up on emergency repairs.
3. Resident Services
• Manage front-of-house services, including parcel and key handling.
• Issue and monitor licences for pets, alterations, and subletting.
• Welcome new residents, introduce house rules, and provide a visible on-site presence.
• Oversee tenant move-ins and move-outs, minimising disruption and damage to communal areas.
4. Team Management
• Lead, mentor, and support on-site staff, ensuring they have the tools and training to excel.
• Manage staff rotas, holidays, and appraisals to maximise team efficiency.
• Enforce policies and procedures, ensuring consistency and compliance.
  
  Proven experience managing prestigious residential developments or similar environments such as hospitality or armed forces.
• Strong leadership skills, with experience mentoring and developing teams.
• Contractor management expertise, including assessing and approving works.
• Financial management experience (desirable)., Exceptional time management and task prioritisation.
• Outstanding communication skills, both written and verbal.
• Proficient in Microsoft Office (Excel, Word, Outlook).
Behaviours
• Accountability: Take ownership and see tasks through to completion.
• Attention to Detail: Passionate about delivering excellence in every aspect.
• Commitment: Proud to make a difference and go above and beyond.
• Positivity: Embrace challenges with a can-do attitude.
• Curiosity: Continuously learn, question, and seek improvement.
What You Need
• Eligibility to work in the UK.
• A good standard of education (essential).
• Full, clean driving licence (preferred but not essential).