You will be the first port of call for visitors to the respiratory centre; providing a welcoming environment for all. The post holder will need to be an efficient, reliable, and responsive patient administrator, who will be a valuable member of our team. The post holder will be responsible for; welcoming patients , booking clinics, clinic reception, daily administration tasks, managing the nurses diaries. The role is in relation to Asthma, Chronic Obstructive Pulmonary Disease (COPD), NTM, pleural clinic and Obstructive Sleep Apnoea. The post holder will work closely with all members of the respiratory team.,

• To answer the Respiratory Nurses phone, which requires accurate message taking
• To provide reception cover with booking of telephone appointments and answering patient queries. Adding patient referrals.
• To book follow-up appointments within the required timeframe and to highlight capacity
To support the emailing of letters to GPs and posting to patients
• To support the Admin Team with the collecting and dispatching of post to the Post Room in a timely fashion
• To liaise with internal and external professionals and departments and the general public as and when required, in a friendly, professional and courteous manner
• To deal with general enquiries in an appropriate and sensitive manner as efficiently as possible, either in person, over the telephone or in writing from staff, patients and the general public.
• To liaise with other Trust staff as necessary within the hospital and with other external
organisations.
• Providing cover for colleagues' annual leave and sickness, as required and as directed
• To attend regular team meetings/huddles
• Undertaking statutory training courses as required by the Trust and to undertake any other relevant training deemed necessary to perform the job to an acceptable standard.
• Participate in the Trust Individual Performance Review (IPR) process on at least an annual basis.
• To adhere to NHS Trust and Department procedures and policies
• Work without supervision, problem solve and take initiative where required.
Important information for applicants: Please note, the use of AI generated applications will be closely monitored. It is at the managers discretion to reject your application if they feel the majority has been created through the use of AI tools. Closing Adverts Early: In the event of exceptional interest, we may close adverts earlier than specified. Some of our adverts are capped for a limited number of applications; therefore, the advert will close once the cap has been reached. We therefore encourage you to submit your application as soon as possible if you are interested in the position to prevent you from missing out on applying for the opportunity. Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager. DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check . We make offers in line with the Rehabilitation of Offenders Act 1975. Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for the roles that meet the Visa and Immigrations eligibility criteria. For further information please visit the gov.uk website searching for Skilled Worker. It is your responsibility as the applicant to ensure that you meet this criteria. UHSussex reserves the right to close the role early if we receive a high volume of applications

We are looking to recruit an enthusiastic Full time NHS administrator/receptionist to provide support for the respiratory nursing team. Candidates will work alongside an established and supportive team of administrators and clinicians and have excellent organisational skills, be able to prioritise their workload and have excellent communication and customer care skills. Previous experience of a public facing administrative role, with reception duties is preferred alongside knowledge of the practices and processes within the NHS.

At UHSussex we're proud to be at the heart of the NHS. As one of the UK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years. Our hard-working, talented and dedicated people work together towards a common goal - to always put our Patient First . In fact our mission is summed up by our 'where better never stops' motto and you will play a part in driving us forwards and in improving the lives of patients across Sussex. At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. We look forward to receiving your application and the start of your journey with UHSussex.

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. We look forward to receiving your application and the start of your journey with UHSussex. Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack