Retail Host

Salary not available. View on company website.

Alton Towers Resort, Stoke-upon-Trent, City of Stoke-on-Trent

Full time
Permanent
Onsite working

Posted today, 12 Dec | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 735ba4cbbec9493faaaa2b075a1096a9

Alton Towers Resort

Full Job Description

Come and join us in Retail! Working in our many fantastically themed shops & Kiosks, you'll be responsible for ensuring our guests have a truly immersive experience, delivering excellent service and offering world class merchandise. If you are hardworking, enthusiastic, and serious about fun then we would love to meet you.,

Deliver outstanding service by assisting guests with their purchases and providing product information.
Operate tills and handle transactions accurately and efficiently.
Assist in stocking and replenishing shelves, ensuring products are displayed attractively and in line with brand guidelines.
Help maintain shop standards and appearance through creative product displays, cleanliness, and attention to detail.
Actively encourage guests to explore and purchase products, using knowledge of current promotions, special offers, and the benefits of various merchandise.
Ensure a safe environment for both guests and staff by adhering to Alton Towers Resort's safety policies and procedures.
Provide guests with helpful information about the resort, including attractions and facilities.

Friendly and Outgoing: You'll engage with guests of all ages, so a warm and welcoming personality is essential.
Guest-Focused: Prior experience in retail or hospitality is a plus, but a genuine passion for helping others is what we value most!
Communication Skills: You should be comfortable interacting with guests and collaborating with your team.
Flexible and Adaptable: Our retail areas can be dynamic, and you may be asked to work across various locations within the resort.
Enjoy Working in a Busy Environment: If you thrive in fast-paced settings and enjoy interacting with people, this role is for you!

Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
40% discount online off LEGO
25% discount in our on-site retail shops and restaurants
Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel
Ongoing training and development opportunities
Plus, many more…