Retail Operations Administrator

We are seeking a detail-oriented and proactive administrator to join our team at YMCA England and Wales. In this role, you will provide essential administrative support to our field and support teams, ensuring smooth and efficient day-to-day activities. This is an excellent opportunity for an organised individual looking to advance their career in a fast-paced, supportive environment, with the potential to grow within the YMCA family., Print, pack, and dispatch resources to stores and field teams - Respond to phone calls and emails, utilising standard templates where applicable - Coordinate hotel and meeting room bookings for team meetings and events - Provide administrative support to field and support teams - Deliver exceptional customer service to stores and customers - Perform accurate data entry and maintain administrative records - Assist with other administrative tasks as needed to ensure operational efficiency

Proficiency in Microsoft Office (Word, Excel, Outlook) - Strong communication and customer service skills - Excellent organisational abilities with a keen attention to detail - Capacity to handle multiple tasks efficiently in a fast-paced environment - Previous experience in retail is advantageous

At YMCA, we are committed to helping young people, families, and communities across England and Wales thrive. Our Retail Operations play a crucial role in supporting this mission by generating vital funds through our charity shops. If you are passionate about making a difference and eager to build your career within a purpose-driven organization, this could be the perfect opportunity for you., At YMCA, you'll be part of a team that makes a real difference in the lives of people across England and Wales. We offer a welcoming, inclusive working environment and opportunities for career growth within the charity sector. If you are committed to supporting our mission and are ready to take on a dynamic administrative role, we'd love to hear from you!

Competitive pay and generous allowances regarding holidays, healthcare, pensions, life assurance and maternity/paternity/adoption leave, employee assistance programme, annual season ticket loan

• and subsidised gym membership (upon successful completion of probation)