Revenue Integrity Analyst - Nationwide / Hybrid

An exciting opportunity has arisen to join Royal Mail as a Data Analyst. In this position you shall develop techniques to harness and connect complex data sets from various locations across the business, including new datasets, in order to provide analysis and insight with a view to identifying revenue leakage, gaps in control and then translate that information into standard data sets that can ensure revenue leakage is identified and resolution processes established to collect revenue due and reduce leakage. About the role In this position you'll:

• Develop data analysis helping to drive reduction in revenue leakage and streamline revenue processes, enhancing control environment (both Field and Data)
• Identify new areas of data which would support the identification of revenue leakage through data analysis which can be used to support revenue resolution activity
• Develop and design BAU analysis and insight for management decision making and escalation to stakeholders to address root causes of leakage
• Identify, analyse and interpret trends or patterns in mail, customer or operational performance data to establish and resolve root cause of poor performance/leakage
• Produce management information to monitor and report repeat incidents that are occurring across the organisation and manage issues through to resolution via identification of root causes through data
• Deliver analysis and ad-hoc support for Revenue Protection related data sets to ensure new revenue risks are identified to the management team
  
  Strong analytical skills who can demonstrate expertise in analysing large and complex data sets to capture insights
• Excellent communication skills with ability to present complex information in an understandable and compelling manner to drive action
• Ability to disseminate interpret & analyse complex material to generate management information to support decision making
• Excellent computer-based literacy including systems such as Excel/GCP/Qlik/Business Objects as well as the manipulation of data into management information
• Proven ability to identify and troubleshoot data quality and product defect issues
• Expertise in managing large and complex data sets (including writing SQL queries)
• A strong team focus, able to contribute effectively in a collaborative working environment, able to explain technical solutions to others
  
  Competitive Salary, 25 days annual leave, plus bank holidays and a company pension scheme with highly competitive contribution rates
Permanent , Full time National / Hybrid - 2 days a week expected at local office,
• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.
• Available only to perm employees
Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean 'your' interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people. We don't expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we'd love to learn more about you. Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required. We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.