Revenues Customer Services Advisor

North East Derbyshire District Council is a dynamic and ambitious organisation that takes pride in delivering excellent services to our community.
The Revenues & Benefits section is a very busy section responsible for the administration and collection of Council Tax and Business Rates, and the assessment of Housing Benefit and Council Tax Reduction.
This post is in the Customer Services team within the Revenues and Benefits section and is responsible for dealing with all telephone and face to face enquiries relating to Council Tax, Benefits and Business Rates.

The successful candidate will ideally have experience of working in a busy customer services environment both via the telephone and in a face to face environment. An understanding of Council Tax, Business Rates and Housing Benefit/Council Tax Reduction is also desirable.
The successful candidate will be subject to a Disclosure and Barring Service check carried out by DBS at the basic level.
To be successful you will need:
+ Experience of working in a Customer Service Environment
+ The ability to work under pressure
+ Computer skills
+ The ability to communicate at all levels
For a full list of job details and requirements, please view the Job Description and Person Specification.

North East Derbyshire District Council is a great place to work and if you join our team, you will become part of a talented and dedicated workforce. If you are keen to make a difference to people's lives and develop your skills and experience, we would like to hear from you.
We offer the following benefits:
+ Competitive salary
+ 30 days annual leave (rising to 35 after 5 years service), plus bank holidays and a Christmas close down
+ Flexible working arrangements
+ Generous local government pension scheme
+ Free parking
+ Discounted leisure services
Learn more about the benefits of working for us at ne-derbyshire.gov.uk