Risk Training and Awareness Coordinator

NFU Mutual is seeking a creative and proactive member of our Risk Division team, focusing on information security and data protection training, awareness, and governance to ensure our people are informed, engaged, and aligned with the organisation's risk management strategies and compliance requirements. The principle focus of this role involves developing and executing training and awareness plans and materials, crafting messaging for a variety of internal channels, and coordinating communications across the business on a range of information security and data protection topics. As part of this remit, you will deliver training sessions, respond to queries from colleagues and work with our Information Security Champion network, as well as working within the team to implement phishing simulations to educate and test employees on recognising and responding to phishing threats. Our training and awareness activities do not sit in isolation, however, and the team works collaboratively with each other and with other teams in the Division and wider business in a governance capacity to monitor and understand the effectiveness of our information security and data protection risk management strategies, which helps to inform where further training and awareness efforts may be needed. This involves coordination of regular management information collation and reporting on risk trends and compliance with policies, assessing and maintaining our inventories of data processes and platforms, and ensuring our information security charter reflects current processes against industry standards and best practice. Whilst these activities are coordinated day-to-day by another team member, your role will require an understanding of these activities, maintaining an awareness of management information insights, and a flexible approach in support of the overall remit of the team.

The ideal candidate will have experience in delivering training and awareness initiatives, a knack for storytelling, and an ability to engage diverse audiences in an accessible and positive way. You will also have a keen eye for detail and be able to deliver consistent processes in an organised manner, as well as possess exceptional presentation and effective communication skills, crucial for clearly conveying complex information to diverse audiences. Strong stakeholder engagement abilities are essential to build and maintain productive relationships across the business. Adaptability is also key, enabling you to thrive in a dynamic environment and respond swiftly to changing priorities and challenges. You'll also have:

• Strong relationship building skills and a desire to work as part of a dynamic team, engaging with people across the business.
• Experience in or transferrable skills allowing the designing and delivering engaging, high-quality training material and internal communications content.
• Excellent communication skills (written, oral, and presentation).
• A creative flare to apply to Information Security and Data Protection topics to make them engaging for your audience.
In addition, you'll have or be willing to learn and develop:
• An understanding of policy compliance and risk management frameworks.
• Knowledge of the Data Protection Act and GDPR legislation and their practical application within a business context.
  
  We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being "a great place to work" and we're one of only 60 companies across the globe to receive a Gallup Exceptional Workplace 2024 award, and one of only 2 companies to receive the award for the ninth consecutive year. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees. We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process. We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.Benefits and Rewards When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
• £30,000 -£37,000 annual salary (depending on experience)
• Annual bonus (up to 10% of salary)
• Contributory pension scheme, up to 20%, including your 8% contribution
• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
• A Family Friendly policy that helps you balance your work and family responsibilities
• Access to savings at High Street brands, travel and supermarkets
• £20 contribution to a monthly gym membership - subject to T&Cs
• Health and wellbeing plan - cashback for dentist, opticians, physio and more
• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
• Employee Volunteering - volunteer in the community for one day each year
• Unlimited access to Refer a Friend £500 bonus scheme
• Life Assurance cover of 4 x salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies.
Working at NFU Mutual