This role will involve the coordination, oversight and administration of Ummah Welfare Trust's sponsorship andconstruction projects, and the delivery of their feedback.As a member of the Feedback Team, you will be liaising with the charity's international teams and partners aswell as the various local departments to provide an exceptional service to our beneficiaries and donors.,

• To assist in the coordination, administration & preparation of the organisation's one-to-one
Orphan and Hifdh sponsorship programmes
• To assist in the coordination, administration & preparation for feedback of Ummah Welfare
Trust's water wells, masjid programmes and house projects
• To provide one-to-one feedback to all donors in line with Ummah Welfare Trust's reporting
timescales
• To resolve feedback enquiries from donors, partner organisations and team members
• To represent Ummah Welfare Trust professionally and appropriately at all times
• To maintain, improve & organise data for one-to-one projects
• To ensure the consistent application of Ummah Welfare Trust's policies in relation to this role
• To provide administrative support to other departments as and when required
  
  Qualifications Qualified to A Level or NVQ level 3 Desirable
Experience Working knowledge/experience of (Word/Excel) VBA or Office Scripts Desirable development Experience in office administration Desirable Experience in customer service Desirable Skills / Strong proficiency in Microsoft Excel and Word Essential Abilities High attention to detail and ability to sustain focus on meticulous, Essential repetitive tasks. Excellent interpersonal and communications skills Essential Self-motivated, able to work on own initiative and trustworthy Essential Able to work as a team player Essential To have a flexible approach to work Essential Knowledge Bilingual or multilingual Desirable and Demonstrated knowledge and experience of the humanitarian and Desirable understanding non-profit policy sector Other Personal conduct and delivery of work should comply with the values Essential and culture of Ummah Welfare Trust The ability to occasionally adapt working hours to meet the Essential requirements of the organisation. Hold a valid UK driving license and have full access to your own car. Desirable

Established in 2001, Ummah Welfare Trust is a UK-based international relief and development charity. Inspired bythe Islamic teachings of empathy, generosity and selflessness, the trust aims to alleviate poverty and sufferingacross the world, and ensure that the rights of those who are neglected and oppressed are fulfilled, by providingsustainable development solutions relating to shelter, education, health, and spiritual wellbeing.