+ Qualification of inbound enquiries.
+ Dealing directly with customers and the delivery of exceptional customer service.
+ Logging all information on to a CRM database to track & update sales leads.
+ Management of leads, passing on to senior colleagues for closing if necessary.
+ Researching industries to extract potential sales leads.
+ Outbound warm calling to potential new customers.

The right candidate will be highly motivated, tenacious, keen to learn, organised and adaptable. The role requires high levels of enthusiasm to build rapport with our wide range of customers via phone and email communications. Therefore, both phone manner and emails being grammatically correct are key to the role., + Communication skills
+ IT skills
+ Attention to detail
+ Organisation skills
+ Number skills
+ Team working
+ Initiative

Employer: SWR Group is a growing, vibrant, investors in people accredited organization based in Maylands Business Park, Hemel Hempstead, Hertfordshire. We are currently seeking an apprentice for the position of an Apprentice Sales Executive within the Technical Wire Rope Sales team. The wire rope division has a diverse array of products supplied to a vast range of industries and sectors such as Defence, Manufacturing, Oil and Gas. The different types of customers can be large UK and global companies including Rolls Royce, BAE Systems, BBC, Go Ape, The AA and JCB as well as small industrial customers.