Sales Operations Manager

Due to continued growth Bellrock Technologies is looking for an experienced Sales Operations Manager to join our dynamic SaaS company. This role is pivotal in optimising sales processes, driving operational efficiency, and enabling the sales team to achieve revenue goals. The ideal candidate will have a strong background in sales operations, data analysis, SaaS contract reviewal and CRM management / reporting.

How will you be the change?

We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you're in. Because every role plays a part in driving us further. And everyone can be the change. That's how deliver value for our customers, and building systems that lead the way

And as a Sales Operations Manager with Concerto, you'll do it by

Administrative support

To provide the Sales Team with general administrative support to allow them to optimise their time in front of customers.

Data Analysis and Reporting :

Support the Sales Director with the accurate collation and visualisation of data for sales reporting and forecasting.

Pull together weekly and monthly reports, supporting the Sales and Marketing Director in ensuring accuracy of information within HubSpot.

Attend meetings with the Sales and Marketing Director with Finance to ensure accurate budgets and forecasting.

Onboarding new customers :

To support the Sales Team from preferred bidder stage; taking ownership of the customer relationship; and getting all paperwork in place to close the deal. Both the new customers' internal paperwork; and the setting up of new customers within Bellrock Technologies.

Contract review :

To review all customer contracts and flag to the relevant BDM and the Sales & Marketing Director where there are potential issues.

Liaise with the customer on any feedback regarding Bellrock Technologies SaaS agreement and / or standard t&c, negotiating with the customer to ensure minimal contractual change, clarifying any clauses as needed.

To support the Bid Team with the completion basic company information in bids and tenders.

To aid the Bid Manager with project management if there are particularly busy periods, to ensure all tenders and submitted successfully, on time and to a high quality

5+ years of experience in sales operations, preferably within a SaaS or technology company.

Experience in reading, understanding and annotating contracts of significant points.

Proficiency in CRM systems, ideally HubSpot, particularly extracting data for reporting and analysis.

Excellent organisational and project management abilities.

Effective communication and interpersonal skills, with the ability to influence and collaborate across teams.

Detail-oriented with a passion for improving processes and driving operational excellence.

Proactive and adaptable in a fast-paced, dynamic environment.

A team player with a results-oriented mindset and a focus on continuous improvement.

At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems. But with peace of mind. And we unlock that by being technology-led, but people-driven. So when you're part of Bellrock, you'll get everything you need to be your best at work - because our people are the heart of our business. And we're all about helping them to shine., We've always encouraged new and different perspectives - and that also means making ours a workplace that encourages diverse and unique voices. Where everyone feels welcome, included, and supported to be themselves and achieve more.

So, if you join us, you'll find an inclusive workplace that recognises your hard work, offers lots of learning and development, flexible and hybrid working, and support for your wellbeing. As well as benefits that can make a difference to your life.

Ready to start shining?

Our people are our passion, so we're all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you're ready to start your career journey with Concerto, we're ready to welcome you. It's a great place to be - the light, the energy, the solution. You.

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from the Bellrock Liverpool office and working two days a week with the team and the rest of the week can be worked from home.

What can we offer you?

Upon joining Bellrock, you can expect a comprehensive benefits package including :

25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it's on us)

Salary exchange pension scheme

Life cover

Paid sick leave

Health Assured employee assistance and wellness program

Enhanced maternity, paternity and adoption leave

Salary sacrifice schemes : Cycle to work

Holiday purchase scheme of additional 5 days per year

Offers and discount scheme designed to save money on everyday shopping and essentials

Healthcare Cashplan

MotorSave Scheme