As Sales and Service Administrator within the Social Housing team, you will be working with customers, suppliers and colleagues to process incoming supplier data, resolving queries promptly and ensuring accurate up to date data is entered and maintained on our systems whilst delivering an excellent service.

You will establish strong relationships with customers and supply chain partners to manage part of our invoicing and queries process, with the ability to take ownership of invoice queries ensuring they are investigated and resolved promptly.

Ensuring that the day to day runs smoothly through organisation and prioritisation of your workload while owning ad-hoc queries and using problem solving skills.

As part of a small team, you will be working in a fast-paced environment so you will need to enjoy working as part of a group while also being able to take responsibility for your own workload, building relationships with internal teams and customers.

This role will be required to support our customer service teams as and when needed to assist in responding to inbound calls and emails during busy periods.

It's important that you work well under pressure, and have a good attention to detail, as you will be raising orders for products and services.

Reconomy Connect brings together several of Reconomy's market-leading brands and specialist services in the UK waste and resource management space. It brings together over 700 colleagues and serves more than 13,000 customers, creating a powerful proposition that leverages our scale, cutting-edge technology, data-driven insights and expertise to help customers make the best possible use of their materials and drive toward zero waste.

Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues, delivering exceptional service to our customers, contributing to the community, and working towards a more sustainable environment. If you share these values and are passionate about making a positive impact, we'd love to have you on our team.

+ Holidays - 23 days of annual leave, increasing to 25 days after two years of service, plus bank holidays. After one year, you can also take advantage of our holiday buy/sell scheme for added flexibility.
+ Birthday Leave - Enjoy your special day off once you reach one year of service.
+ Volunteering Day - One paid day per year to support a local community project.
+ MyPerks Platform - Access a wide range of discounts, cashback offers, cycle-to-work schemes, mortgage advice, wellbeing support, and more!
+ Gym Discounts - Corporate discounts at selected local gyms.
+ Financial & Family Support - Competitive pension contributions, life assurance, and enhanced maternity and paternity leave.
+ Employee Referral Programme - Recommend great talent and earn a reward.
+ Long Service Awards - Celebrating your milestones with us.
+ Reward & Recognition Schemes - Recognising and celebrating achievements across the business., The working hours are 37.5 per week, Monday to Friday between 7:55am and 5.25pm with 1 hour for lunch.

Once 3-month probation is passed, there will be a Saturday shift to cover on a rota basis (8am-12pm), which will be paid as overtime. There is also the opportunity for the role to be hybrid after successfully passing the probation period, this will be 3 days working in the office and 2 days working from home.

Please note: The closing date for applications is indicative and may be brought forward due to the high volume of applications we are currently receiving. We encourage you to apply as soon as possible to avoid disappointment.

Vacancy Type
Internal and External

Entity
Reconomy Connect