Sales Support Administrator

The Roundhouse, Bond End, East Staffordshire

Sales Support Administrator

Salary not available. View on company website.

The Roundhouse, Bond End, East Staffordshire

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 19 Mar | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 0aa176399eab4a16bba6c8b35c173756

Full Job Description

Are you from an After Sales / Technical Support background or similar looking for a stable Monday to Friday role focused on Customer Support, where you will be able to work autonomously within a company known for their great working environment and employee benefits including quarterly bonuses? As the go-to person for providing After-Sales support you will be tasked with managing your own desk and maintaining clear customer interaction channels and providing technical support on Roofing products where needed. You will receive full training and development in the Companies specialist Roofing product range and be given the reins to manage your own workload ensuring customer satisfaction and support whenever needed.

  • ERP System Management: Efficiently manage service orders and maintain accurate records within ERP systems.
  • Rewarding Work Environment: Thrive in a role that offers a competitive salary package, including a 10% quarterly bonus based on clear and achievable KPIs.
  • The Candidate:
  • Experienced in technical support or after-sales roles, ideally within the construction or manufacturing sectors.
  • Demonstrates strong communication and problem-solving skills, with a proficiency in ERP systems.
  • Enjoys working in a dynamic environment and is committed to delivering excellent customer service.
  • Looks for a stable, full-time position that offers both team collaboration and autonomy.
  • What We Offer:
  • A friendly and supportive team environment in a respected industry leader.
  • A regular weekday schedule that supports a healthy work-life balance.
  • . Full training and progression
  • Opportunities for professional growth and development in a growing company.

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