Scheduler

National Express are recruiting an experienced Scheduler to join our team, based at our Head Office in Digbeth, Birmingham. The successful candidate will develop, compile and negotiate efficient bus and driver schedules and rotas at each garage based on timetables supplied. Provide additional help on timetable compilation as required.,

• Compile garage schedules that comply with labour agreements and meet legal requirements, maintaining and improving efficiency where possible
• Ensure compliance with appropriate regulations, such as OTC, TfWM, DfT etc.
• Advise Management and Traffic Office on application and implementation of labour agreement, legal restrictions on driver hours and other aspects of the schedules
• Have due regard to practical implementation of duties and rotas
• Negotiate, with assistance from Management where applicable, changes to duties, rotas and local labour agreements
• Prepare data for tender submissions with advice on likely driver duty cost
• Use Omnibus and/or other scheduling software to prepare bus and driver schedules
• Comply with deadlines for service registrations and duty/rota posting
• Prepare necessary electronic files, including TXC and EBSR files, for bus registrations, BODS data and other digital requirements
• Prepare customer information including roadside timetables, printed and digital information including information on service changes
• Analyse data using QData, CitySwift, Omnibus and other systems to assist network development and changes to local and company labour agreements
• Supply in a timely fashion all associated paperwork and digital information to operations, engineering and finance to enable buses to effectively operate, To be recognised as a Master Driver, you will have progressed from professional to an advanced driver, whilst maintaining an elevated level of safe driving and excellent customer service.
  
  Specialist experience in bus and crew scheduling
• Strong local knowledge of garage bus services and understanding of wider bus network
• Qualified by experience and demonstrated knowledge
• Self-motivated, Intellectually curious and able to work on own initiative
• Strong analytical skills and numerate
• Well organised, responsive and able to work with multiple priorities
• Proficient user of Omnibus and/or other scheduling systems, data analysis software (CitySwift, QData etc) and interfaces with other systems
• Skilled in manual scheduling and ability to work in event of serious systems failure
  
  Progression Opportunities
Join us on the journey, we offer a variety of careers pathways and progression opportunities. We support and nurture our employees to become specialists in their chosen field and to learn all areas of the business. Customer Service at National Express Working in customer services at National Express, you will have a passion to provide exceptional customer service, a proactive attitude, and the determination to make an enormous difference to the people and the communities we serve. Whether it's face to face, over the phone or via our social networks, our customer service teams play a vital role in ensuring that our customers have the experience they deserve. Excellence in People Development Award National Express has achieved the Excellence in People Development Award for it's Master Driver Programme by Birmingham Chamber of Commerce.

What we offer in return for your hard work and commitment...
• Free Bus & Coach travel for yourself on the National Express network
• Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner on the National Express network
• Life Assurance
• Company pension
• Employee Assistance programme
• Private online GP service
National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community. We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know. We reserve the right to close this advert early if we receive a high volume of applications before the advertised closed date. Things to Note... At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees. As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.