Scheme Manager WCC615995

As a Residential Community Scheme Manager you can make your own powerful contribution to Westminster's success. In conjunction with a team of other Community Scheme Managers, you'll provide support and access to the services that promote independence and reduce isolation for older and vulnerable people living in schemes and the wider community. Developing a deep understanding of WCC's values and behaviours, you'll work collaboratively with colleagues, partners and other stakeholders to build a sustainable, highly effective organisation and develop our reputation as a successful council delivering great value for its residents.

But your work won't stop here - you'll also provide coordination of care and support to service users, and where appropriate, effective on-site management services in order to establish an environment in which they're encouraged to maintain their independence. Committed to providing a standard of service that complies with quality assessment frameworks, you'll also ensure that service-related policies, procedures and service protocols are adhered to at all times.

With well developed experience of working with older people in a support or care capacity, you'll have good knowledge of the statutory and voluntary agencies that work in this area, such as the DWP and Age UK. Committed to providing a customer-oriented service and capable of using your own initiative to resolve complex out-of-hours problems, you'll be skilled at planning and organising your own workload with the minimum of supervision.

In addition to good written and verbal communication skills and capable of using basic computer systems, we'll expect you to have the ability to work as part of a team while adopting a flexible approach to your tasks. With a positive attitude, good numeracy skills and excellent time keeping, you'll respond effectively to change. You should also be ready to carry out regular Health & Safety checks within your own scheme and ensure these are carried out in another scheme if you're covering for a colleague.

THE EXTRAORDINARY STORY OF INDEPENDENT LIVES

Adult Social Care in Westminster City Council is a world of extraordinary stories, where our passionate, caring and committed professionals do brilliant work every day.

Mrs D was frail and unwell. Her son was her main carer, but he wasn't coping. We stepped in to help, but they were hostile to outside agencies. They'd always lived together and were terrified they'd be split up. Our social worker did a great job persuading Mrs D to get hospital treatment and a temporary stay in a care home. In an epic effort throughout COVID, she gained the son's trust and sorted all the repairs, carers and nurses needed so that Mrs D could come home to live with her son. We also got Mr D regular respite and a personal budget awarded in recognition of him as her carer. After all, there's nothing more important than living the life you want., Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster.

Westminster City Council's strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city's future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties

As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.