Security Engineer - Tenable
Wipro Technologies, St Pancras, Camden
Security Engineer - Tenable
Salary not available. View on company website.
Wipro Technologies, St Pancras, Camden
- Full time
- Permanent
- Onsite working
Posted 1 day ago, 19 Dec | Get your application in today.
Closing date: Closing date not specified
job Ref: 298f53f0aafe42629283e89d6f39c937
Full Job Description
- Provide first-level support for Tenable.ot, Tenable.sc, and Tenable Sensors, troubleshooting issues, and resolving technical problems promptly.
- Handle, or assist others with, all levels of support issues, including the most complex and critical problems (in line with the Elite Support team).
- Collaborate with end-users, developers, and other teams to identify and address solution-related issues.
- Provide documented network and firewall configuration support as necessary during implementation and hyper care.
- Monitor system performance, license allocation (in line with the Customer Success Manager), diagnose errors, and ensure optimal functionality.
- Provide documentation of troubleshooting steps and results when engaging level 3.
- Document and maintain knowledge base articles for common problems and solutions.
- Assist in software deployments and upgrades (two domestic trips included).
- Create training for support team members including curriculum, content, and training.
- Hold weekly meetings with level 3 support to review issues and collaborate on solutions, documentation, and vendor bug fixes. Deliverables:
- Develop training curriculum incorporating lessons learned and user feedback.
- Support planning and execution of Tenable.ot deployments.
The Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We are an exciting organisation to work for, ranked as a "Top Employer" as part of the Top Employer Institute annual listings. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 260,000 dedicated employees serving clients across 66 countries. - Provide training in line with the product support curriculum to other team members involved in the deployment process.
- As part of the Transition to Product Line and Transition to Operations features, create a Turnover Package for the Receiving Product Line
- Create a searchable Knowledge Database for Support and Operations (in line with Tenable functionality). Benefits: You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within a fast paced and dynamic business. The benefits include;
- Contributory pension
- Extra holiday purchase
- Life insurance policy
- Private medical insurance Equal Opportunities: Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants are welcome. If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at . Do not email your resume to this ID as it is not monitored for resumes and career applications. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at . We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.