Senior Accommodation Manager

We have an exciting opportunity for an experienced leader to join UWE Bristol as a Senior Accommodation Manager on a permanent basis.

The position is key within the Accommodation Services structure to enable the delivery of an excellent service through the management of the Accommodation Manager Team, provision of specialist advice, development of initiatives and operational project management delivering an excellent service to our customers and stakeholders.

The post holder will have regular liaison and collaboration with colleagues across the University and The Students' Union at UWE.

About us: Accommodation Services provide a home to over 5789 students living within our portfolio and in nominated properties. This role will help deliver a high quality service within a customer-focused environment which operates 24/7/365.

Our dedicated team of staff provide support and signposting on a wide variety of emotional and practical issues, from issues living with others, behaviour management, homesickness, general wellbeing, engagement with meaningful social activity and connecting students to the services offered by the wider University., Postholder(s) are required to be available to work out of standard office hours working a minimum of one evening during the week until 19:00.

Weekend working will be required in respect of the main departure and arrival times (Welcome Weekend), Summer turn around and various marketing events (Open Days and Applicant days). Prior notice will be given.

You will be required to act as a main point of contact in a duty manager's role outside of normal working hours, as part of a rota with other staff.

UWE Bristol is a campus-based University and it is important for our success and the delivery of an outstanding experience for our students that our campuses are dynamic and vibrant places to learn and spend time. This role is therefore campus based for all of your time.

To ensure fairness and equity all salary offers will be made in line with the University's salary assessment guidelines and will be based on your relevant skills and experience.

This post requires basic DBS clearance.

We are unable to provide sponsorship for this role under the Home Office Skilled Worker visa route. As we are unable to sponsor anyone requiring a visa for this role candidates must therefore be able to provide their own right to work in the UK.

Right to Work in the UK

The University has a legal responsibility to ensure that all employees are eligible to live and work in the UK. You will therefore be required to provide evidence of your right to work in the UK, please refer to the Home Office Right to Work Checklist for information on which documents are acceptable.

About you: You will be an experienced manager with a track record of leading a team to deliver excellent service with a diverse customer base.

You will have the breadth and depth of experience in a professional service within a large complex organisation and are able to demonstrate a full working knowledge and proficiency of Accommodation Management.

You will have experience of project management at operational level or above; being able to manage and schedule operational tasks and projects effectively, ensuring clarity of accountability and performance management.

You will need to have excellent networking and influencing skills to establish positive working relationships across the university. You will be passionate about people and getting the most from a diverse team., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

We are one of the largest providers of Higher Education in the South West with 38,000 students and 4,000 staff from right across the globe. Based in Bristol, one of the UK's most exciting and forward-thinking cities, we are regionally embedded and globally connected, with an established network of employer and academic partners.

We offer a wide range of employee benefits including progressive pay rates, generous annual leave and career average pension schemes as well as retail savings, onsite nursery and opportunities for training and personal development.

Add your individuality to ours

UWE Bristol recognises the power of a truly diverse university community.

We are proud to be part of a vibrant, multicultural city that celebrates diversity, we're always looking for talented people from all backgrounds to join us. Our people are our strength, and diversity enhances our creativity and leads to better decision-making and problem-solving. Bring your talent and ambition to our growing community and find yourself in a stimulating and supportive environment where you'll thrive.

We particularly encourage applications from Black, Asian or racially minoritised candidates as we are currently under-represented in this area of the organisation, however all appointments are made strictly on individual merit.