Senior Account Director Key Responsibilities Qualifications & Experience Inside Syneos Health Why Work Here

As a Senior Account Director, you will play a pivotal role in leading client relationships, overseeing strategic project delivery, and driving business growth. You will be responsible for ensuring high-quality execution of global and digital campaigns, mentoring teams, and fostering collaboration across internal and external stakeholders. Your expertise in healthcare communications, financial management, and innovative thinking will be key to maintaining and expanding agency success.,

• Set the overall strategic direction for client accounts. Aligns agency priorities with client business objectives, considers long-term impact. See as a strategic partner by clients. Empowers and inspires teams to achieve great work.
• Lead account growth by identifying new opportunities and enhancing service delivery.
• Maintain a deep understanding of client needs, objectives, and market dynamics.
Committed to Client Always
• Is an ambassador for the agency. Fluent in understanding client needs, beliefs and attitudes and flexing accordingly. Consistency drives client success and makes clients look good.
Strategic & Commercial Acumen
• Develop and execute strategic plans that drive measurable business impact.
• Owner of client and job forecasting and tracking, demonstrating accountability and precision. Fluent in the clients financial management systems and MSAs. Oversees Informed decisions based on data and SOPs.
• Ensuring teams are adhering to sound financial process
Project & Team Leadership
• Direct large-scale campaigns with a proactive, solutions-focused approach.
• Ensure teams are aligned with project goals, deliverables, and timelines.
• Act as a mentor for junior team members and support senior leadership.
Innovation & Digital Expertise
• Drive the integration of digital solutions and emerging technologies into client projects.
• Maintain a strong understanding of the digital landscape and its applications in advertising.
• Championscross-departmental innovation, sharing learnings and setting new standards.
Compliance & Industry Knowledge
• Ensure all teams adhere to industry regulations, including the ABPI Code of Practice.
• Stay informed of best practices in healthcare advertising and regulatory frameworks.
• Cross-fertilise
  
  Degree Educated
• Strong healthcare communications experience
• The ability to coordinate multiregional client teams - globally and locally
• Working knowledge of the ABPI Code of Practice and the ability to ensure adherence to it
• Strong written communications skills
• Proficient skills in Microsoft PowerPoint, Microsoft Word and Microsoft Excel
• An excellence understanding of the digital landscape, how to run digital projects and how to apply Gen AI
• Strong Financial acumen
• The ability to develop and effectively communicate project timelines.
• Attention to detail and good proofreading skills
• Proactivity - the ability to anticipate client requirements
• Solution focused - suggestion of ideas and recommendations where appropriate
• Ability to manage and mentor a team effectively
  
  At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
The diverse European healthcare environment requires a specific approach to communications. The European market provides multiple challenges to the pharmaceutical industry, emerging biotechnology and medical technology firms who develop, launch, and commercialise drugs and devices. Deep and varied local and international insights, experience, capabilities and footprints are required for impactful healthcare communications in Europe because of the high diversity in local regulations, health systems, market dynamics, key stakeholders' perceptions, as well as cultural nuances and languages. A next-generation agency group that offers the perfect combination of global size and unprecedented capabilities with European and local expertise. As a part of Syneos Health, a global biopharmaceutical accelerator integrating clinical development, real-world, late-stage and full commercialisation, we serve the complex European healthcare market with tailored communications solutions for our customers' clinical and commercial success. Work Here Matters Everywhere | How are you inspired to change lives? Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled), Discover what our more than 29,000 employees already know: work here matters everywhere. We work hard, and smart, all in the name of getting much-needed therapies to those who need them most. A career with Syneos Health means your everyday work improves patients' lives around the world. Selecting us as an employer secures a career in which you're guaranteed to: Collaborate with passionate problem solvers Partner with the most diverse team of experts in the industry. From the top down, our people are inspiring. Everyone has a voice and is encouraged to use it. Be empowered and thrive Here, there's no shortage of challenging work, learning and opportunities. Evolve in a growing, global company that is always looking for ways to work smarter and more efficiently. Over deliver and out-perform Challenge the status quo in a highly competitive and ever-changing environment. Be agile and take initiative to find new solutions reflective of the high-quality standards we and our customers expect. Help change lives We take our work seriously. Each day, you'll contribute to improving patients' lives around the world by shortening the distance from lab to life. It's powerful and fulfilling work.