We are looking for a Senior Account Manager to support the fast-moving global launch of our client's hosted experiences program and its ongoing event portfolio. In this role, you will oversee and manage logistics for a wide variety of events, engaging diverse hosts and guests across a number of international markets. You'll be responsible for coordinating market teams, ensuring timely feedback, and upholding a "gold standard" experience for all participants. From high-profile talent and athletes to local cultural experts, you'll play a key role in bringing a diverse range of exciting experiences to life! What you will do:

• Event Execution & Support: Oversee the execution of the client's hosted experiences portfolio in assigned markets.
• Client Communication & Relationship Management: Maintain consistent communication with clients to ensure their objectives and expectations are met.
• Staffing Lead: Lead local staffing efforts, including training and scheduling event staff to ensure event success.
• Budget & Financial Management: Manage event budgets, ensuring financial processes are handled efficiently and expenses are reconciled promptly.
• Vendor & Partner Relations: Cultivate strong relationships with internal teams, external partners, vendors, and venues for seamless event execution.
• Feedback & Recommendations: Provide detailed feedback and analysis on event effectiveness, offering recommendations for future improvements.
• Logistics & Planning Support: Assist with logistics and planning documents, including agendas, recaps, and other event-related materials.
• Event Improvement Recommendations: Offer insights and recommendations for enhancing future events.
• Real-time Problem Solving: Work closely with local teams to resolve issues in real-time and deliver a "white glove" service to all guests.
  
  Experience: Minimum of 5+ years in event or brand marketing, with a proven track record in managing experiential programs.
• Event Management Expertise: Hands-on experience in executing large and small-scale events, including managing staffing agencies and coordinating logistics.
• Project Management Skills: Exceptional ability to juggle multiple projects at once, ensuring timely and high-quality execution.
• Client Relationship Management: Demonstrated success in building and maintaining strong, trusting relationships with clients and key stakeholders.
• Budget Management: Experience with managing event budgets and reconciling expenses.
• Communication Skills: Exceptional written and verbal communication skills, with the ability to clearly convey ideas and collaborate effectively with clients, vendors, and team members.
• Proactive & Solution-Oriented: A "can-do" attitude with the ability to anticipate challenges and proactively find solutions.
• Technical Skills: Proficiency in Google Workspace, Microsoft Word, Excel, and PowerPoint.
• Travel Flexibility: Ability to travel, including weekends or holidays as needed (anticipated travel: moderate, 20-30%).
You will also need to have:
• Solid Agency experience working in a similar role, ideally with experience in the project management and/or hospitality arena.
• High level Power Point Skills, Excel and Outlook and a confidence to present internally and externally.
It's not essential but will be advantageous if:
• You are fluent in any other languages
• Proficiency in Airtable
  
  Recognized as one of the "Best Places to Work in Sports", Octagon is the global sports, entertainment, and experiential marketing arm of the Interpublic Group.
We take pride in being Playmakers - finding insightful, bold ways to create play in our work, our lives, and in the world. We believe in the power of play to create big ideas and unlock potential for our clients and talent. We can put ourselves in the shoes of fans because we ARE fans - of sports, entertainment, and culture at large. This expertise allows us to continually evolve the fan experience across sports and entertainment alongside some of the biggest brands and talent in the world. The world needs play more than ever., Octagon is a global creative agency in sports, entertainment and culture. We're part of a wider family of agencies - the Octagon R&CPMK - a group of specialist agencies working with brands, athletes, and celebrities. Group agencies include Futures Sport & Entertainment, FRUKT and No2ndPlace. We're all part of the Interpublic Group of Companies (IPG), one of the world's most respected advertising networks. Founded in 1982 with over 800 employees around the globe. Our Headquarters is in Stamford, Connecticut with further offices around the world including: New York, LA, Miami, McLean, Sao Paulo, Johannesburg, Sydney, Beijing, Shanghai, Hong Kong, Mumbai, Singapore, Seoul, Tokyo, Paris, Frankfurt, Munich, Barcelona, Madrid, London and Manchester. We believe that great brands own an idea in the minds of their audience. For Apple, it's creativity. For Nike, it's performance. For BMW it's Joy. For Coca-Cola, it's happiness. For Mastercard, it's priceless experiences. At Octagon, it's all in Play.

We're pleased to offer wide range of benefits, including but not limited to the following:
• Core benefits (available from start date) - flexible holiday allowance, AXA private medical insurance, life assurance, income protection, pension scheme with 4.5% employer contribution, Employee Assistance Programme
• Flexible benefits (available after probation) - Gymflex, dental insurance, travel insurance, health cash plan, Cycleshceme, interest-free season ticket loans
• A Flexible Workplace - we have a number of initiatives in place to ensure that our team have the flexibility to balance work with their lives, this includes flexible holiday and flexible working options.
• We also run a number of internal programmes to support physical and mental wellbeing, alongside learning and development opportunities to support career development and progression.