Senior Communications Lead

North West Ambulance Service is seeking a skilled Senior Communications Manager to join our award-winning and friendly team on a fixed-term basis, covering a temporary gap in the team. This is an exciting chance to work in a fast-paced environment, supporting critical projects and enhancing engagement across the NHS and emergency services.

Reporting to the Deputy Head of Communications, you will play a key role in delivering strategic communications initiatives that drive meaningful change within the organisation. Acting as the communications advisor on project groups, you will oversee the internal communications function and line manage both the Internal Communications Manager and the Videographer.

As a line manager, you will be responsible for the work plans, development, and wellbeing support of your direct reports. You will also contribute to the wider communications and engagement team's objectives, supporting PR, social media, public affairs, and patient engagement activities where necessary., Joining us at the conclusion of an internal communications audit, you will have the opportunity to reshape how we deliver internal communications--ensuring our frontline colleagues remain at the heart of everything we do.

A key part of this role will be understanding and addressing the challenges of engaging a diverse and mobile workforce, ensuring communications are accessible, inclusive, relevant, and effective for colleagues working across a large geographical area in a variety of settings.

We're looking for someone who can hit the ground running. You'll need:o Proven experience in a public relations or communications role, ideally within the NHS or a similar organisation.o Strong project management skills with the ability to navigate complex and sensitive communications challenges.o Exceptional written and verbal communication skills, with the ability to engage diverse audiences.o Leadership and motivational skills to guide and support team members effectively.This is a unique opportunity to bring your expertise to a role that makes a real difference to our staff and the patients we serve.

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.