Senior Customer Service Executive

Salary not available. View on company website.

Forrest, City Centre, Manchester

Full time
Permanent
Onsite working

Posted today, 23 Nov | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: cd90bf9300144831a57c90fa8e1d8b5d

Forrest

Full Job Description

Forrest Recruitment LTD are currently working in partnership with a global manufacturing company, who are seeking to recruit an experienced Senior Customer Service Executive to join the team, where you will be an integral part of providing administrative support to the Sales Support team.,

Responding to telephone calls and manage UK & Export email in boxes
Raising of quotations, invoices, purchase orders.
Calculating accurate pricing of new packs
Preparing maintenance quotations
Compiling and updating pack/set specification sheets
Logging and tracking of demonstration stock
Logging and processing of equipment repairs
Arranging export shipments from the factory to the customer
Assisting with customer pricing spreadsheets
Producing management reports
Assisting with preparation of tender documents
Assisting in updating supplier cost and list prices on system
Liaising with logistics team to obtain updated information on customer deliveries
Processing purchase orders and sales returns on Sage
Liaise with sales team relating to enquiries/orders/pricing
Preparation of export paperwork
Completing manual delivery notes and commercial invoices
Assisting in the logging of engineering job sheets when required

Successful candidate must have a high attention to detail as accuracy is key in this role.
Previous experience producing & handling tenders Extremely desirable.
Strong Microsoft Office software experience including Word, Powerpoint and Excel
Excellent written and oral communication skills
Willingness to progress

23 days holiday, plus bank holidays
Birthday off
Profit share scheme.
Pension scheme
Holiday entitlement increases with length of service
Free Parking