Senior ICT Technician

Salary not available. View on company website.

The Abbey, Saighton, Cheshire West and Chester

Full time
Permanent
Remote working

Posted 5 days ago, 15 Dec | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: 053cbc1feacd43c5a6088d61a027e25c

The Abbey

Full Job Description

Line managed by our ICT Network & Systems Manager, this post is based at our Senior School site in Saighton. However, the post holder will also provide support for our Infant & Junior School site in Aldford. Both of our sites are beautiful and well maintained, with historic buildings and grounds, which are enjoyed by pupils, staff, and visitors alike., The post holder, alongside the ICT Network & Systems Manager, has responsibility for maintaining and supporting the day-to-day operation of the College's computer systems and network, working with a wide range of hardware and software products, including servers and operating systems, to ensure the continued efficient operation of the College. The Senior ICT Technician will deputise for our ICT Network & Systems Manager, when necessary. Key Duties Include:

alongside the ICT Network & Systems Manager, to be accountable, and responsible for, delivering day-to-day IT support to all College users (including pupils and colleagues), and addressing ongoing or reoccurring issues impacting the service, including robust cyber-security;
to provide proactive IT support to end users, ensuring a high quality, professional IT service is provided to all members of the College community;
to be responsible for the maintenance and management of an up-to-date assets register, enabling the tracking of all ICT assets;
to maintain documentation on IT hardware, software and audio-visual equipment, including digital and printed format, ensuring the user guides and knowledgebase articles are available to users;
to provide support for College events, both internal and external, where IT support is required, including the setting up and testing of equipment;
to support and maintain all College-owned user technology, including desktops, laptops, printers, software and mobile devices;
to support the College's internal IP telephony system;
to order and account for all reprographic consumables (including paper);
to support staff in the use of the school's Management Information System (iSAMS);
to provide support during computer-based exam periods; and
alongside the ICT Network & Systems Manager, to provide support to the Governors, as and when requested.
support the College's commitment to safeguarding children and promoting their welfare in accordance with the College's policies and procedures;
be aware of, and comply with, policies and procedures relating to health and safety, security, confidentiality, and data protection, reporting all concerns to the appropriate person;
contribute to the overall work and ethos of the ICT Support Team as required;
contribute to the overall vision, mission, and aims of Abbey Gate College;
participate in training, meetings, and performance development activities as required; and
undertake any other duties as reasonably required.

The salary for this role is £32,292 (Grade AGS 5, Grade Point 21). Please note that salaries are reviewed each September., This is a permanent, full-time role, working 37.5 hours per week, Monday - Friday, on a full year basis (i.e. term time plus school closure periods). Annual leave entitlement is 25 days per year, plus statutory bank holidays.