Senior Implementation Lead - South

Join the NHS Business Services Authority (NHSBSA) in a transformative leadership role, where you'll play a pivotal part in the national delivery of the Future NHS Workforce Solution. The future solution will build upon the success of the Electronic Staff Record (ESR), which is the national HR and payroll system for the NHS. It processes £55 billion in payments each year to NHS colleagues, which is 7% of the UK's workforce. You'll drive the successful implementation of the future solution. Your role will involve strategic leadership, managing key implementation activities, and ensuring seamless delivery across multiple User Organisations., As a Senior Implementation Lead, you'll be a robust, strategic leader and strong communicator with advanced skills in operational and programme management, planning and implementation. It is important that the post holder has specialised technical expertise in the current workforce solution (ESR) to facilitate engagement with stakeholders and maintain credible influence whilst managing cross-functional relationships. Accountabilities Include:

• Provide strategic leadership.
• Establish and maintain governance standards and adapt processes based on feedback to ensure ongoing success.
• Develop frameworks and oversee resourcing for readiness andimplementation support for User Organisations.
• Lead readiness assessments with User Organisations to identify opportunities for ESR optimisation aligned with their workforce goals.
• Co-develop strategic readiness frameworks with the future workforce solution supplier.
• Manage implementation phases, ensuring smooth transition and risk mitigation during rollout.
• Build and maintain strategic relationships with key stakeholders, including NHS regions, User Organisations, and the solution supplier.
• Influence executive leadership to ensure commitment and support for transition to the future workforce solution.
• Oversee data quality and develop reporting frameworks to monitor the performance of the current system and future implementation.
• Lead and inspire the regional Readiness and Implementation team.
  
  Here at the NHS Business Services Authority (NHSBSA), what we do matters.We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.We're committed to being a flexible employer and
we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.We are people connected to care.