Senior Product Manager

£45000

International Baccalaureate Organization, Adamsdown, Caerdydd - Cardiff

Full time
Permanent
Onsite working

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Posted 6 days ago, 30 Mar | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: 0e7c959c042d4ae785984edd9d419f78

International Baccalaureate Organization

Full Job Description

Champion user needs and business goals by partnering with cross-functional stakeholders across the organization-aligning around shared priorities and delivering impactful outcomes.
Gather and synthesize insights from user feedback, research, market trends, technology capabilities, and internal expertise to inform product direction and innovation.
Define and drive product strategy and roadmaps for your portfolio-making smart trade-offs, setting clear priorities, and maximizing both product performance and return on investment.
Translate vision into action by developing clear, actionable product requirements and communicating them effectively across teams and leadership levels.
Collaborate closely with Engineering and UX Design to build and launch solutions that are technically sound, beautifully designed, and deeply valuable to users.
Embed a customer-centric mindset by driving early and continuous feedback loops, grounding decisions in data, and designing for end-to-end journeys that truly serve our global users.
Continuously monitor the education and edtech landscape, staying ahead of competitor moves, emerging technologies, and shifting user expectations to keep our products relevant and future-ready.
Mentor, coach, and inspire fellow product managers, helping to grow a high-performing product culture that values curiosity, experimentation, and impact.

You bring proven experience in product management, ideally in enterprise B2B or B2B2C environments where stakeholder complexity and scale are key considerations.
You have hands-on expertise of using Salesforce (or other CRM platforms like HubSpot, Zoho, or Microsoft Dynamics) to manage customer interactions, track sales leads, and maintain customer databases. Salesforce certifications, such as Salesforce Certified Administrator, App Builder or Consultant, are an advantage but not essential.
You possess considerable experience with AppExchange solutions and custom development using Salesforce's APIs, Lightning platform, and integrations.
You're fluent in agile, iterative delivery, with the flexibility to adapt process to context-balancing discovery with execution to deliver meaningful outcomes.
You thrive in collaborative, cross-functional teams, and have a track record of working seamlessly with software engineers, UX designers, and business leaders to ship high-impact products.
Proficiency in Salesforce's core products (e.g., Sales Cloud, Service Cloud, Marketing Cloud).
You're data-informed and insight-driven-comfortable analysing usage data, interpreting research, and applying market signals to shape your roadmap and measure success.
You care deeply about user experience and are grounded in UX design principles that put the needs of educators and learners first.
You lead with curiosity, humility, and integrity-fostering a culture where questions are welcomed, learning is constant, and people feel safe to speak up and take risks.
You believe the best teams are built on psychological safety, trust, and inclusion, and you actively contribute to environments where people feel valued, heard, and empowered to do their best work.
You are a generous collaborator and mentor, sharing knowledge, uplifting others, and helping to grow a strong product culture grounded in purpose and shared success.
Knowledge of trends, technologies and emerging innovations in educational technology is a distinct advantage.
Excellent verbal and written communication skills in English language.

If you're looking to work for a global organisation with a meaningful mission, and with colleagues all over the world, then the International Baccalaureate® (IB) may have the ideal opportunity for you! The International Baccalaureate provides world-class educational services to over 5,700 schools across 160 countries. A career at IB is not just a job; it's an opportunity to work with an innovative world leader in education services and contribute to our 50-year mission of creating a better and more peaceful world. Apply now to join our global organisation where we empower our employees to thrive and make a difference.

10% employer pension contribution with a 3% employee contribution
Enhanced family friendly benefits
25 Days annual leave, plus public holidays, with the choice to buy up to 5 days additional annual leave
Life assurance 4x annual salary
Flexible working hours
Paid volunteering leave
Excellent continuous professional development
1.5 % Flexible benefits allowance
Health and wellness schemes
Cycle to Work scheme
Discounts on a range of products, including days out
Cash back opportunities available from a wide range of retailers
Employee Assistance Programme
Free on-site car parking

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Direct job link

https://www.jobs24.co.uk/job/senior-product-manager-124841993