Senior Spa Therapist - Newport
The Celtic Collection, Baneswell, Casnewydd - Newport
Senior Spa Therapist - Newport
Salary not available. View on company website.
The Celtic Collection, Baneswell, Casnewydd - Newport
- Part time
- Permanent
- Onsite working
Posted 4 days ago, 26 Mar | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
job Ref: 6887f4c578294bc4a048a94a5b40a5f2
Full Job Description
- Responsible for delivering the ultimate in professional internal/external customer service with the standards expected and trained by the Department.
- Responsible for ensuring full, safe operation of all equipment and stock, in accordance with health and safety requirements
- Responsible for the cleanliness and presentation within your working environment in accordance with set standards
- To assess the needs of the business at any one time and delegate responsibilities to ensure smooth operations.
- Responsible for resolving all internal/external customer complaints escalated from team members, solving the complaint to the resort and internal/external customers benefit.
- To attend Departmental Briefings in the absence of the Assistant Spa Manager and Spa Manager and ensure that good communication is maintained at all times.
- To lead by example; working with the team, exhibiting strong front of house and customer care skills. BE RECOGNISED AND REWARDED - As one of our 'Hospitality Heroes' you will receive a host of Company benefits such as -
- Access to career development training from day one
- Discounts on food & beverage and hotel stays
- Discounted leisure membership
- Free GP virtual appointment service
- 24/7 wellbeing helpline
- NEST pension scheme
- Social Club
- Staff appreciation events
- Monthly and end-of-year awards GROW WITH US - As a Celtic Collection employee, you will be able to say -
- I am equipped, trained, and supported to do THE BEST JOB I CAN
- I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
- I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
- I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
- I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
- I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
VTCT NVQ Level 3 Beauty Therapy - Minimum 24 Months experience in a salon or spa environment as a Spa Therapist OR Minimum 12 Months experience as a Senior Spa Therapist
- Ability to lead and motivate a team
- To have the ability and stamina to perform a minimum of 8 hours' worth of treatments per day
- Consistent delivery of treatments to a 5 standard
Join the 'Greatest story in Hospitality' by becoming one of our Spa 'Hospitality Heroes' in our Celtic Manor Resort - just one of the fantastic opportunities we offer from 'Manor to Marina'.
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