This is an ideal challenge for someone looking to take the reins of a high tech, high pressure operation. But, there's a softer side too. This is why we want a people person who can recruit, train, develop, manage and motivate a large team through a time of change. It'll be incredibly fast paced. And incredibly rewarding too.
We also offer a dynamic and stimulating working environment. There's nowhere quite like our service centres, they're bustling hives of activity where we sort, scan and load the millions of parcels we deliver to customers in every corner of the country, every single week.
We'll make sure you feel valued too. In return for your influence and flexibility around our 24-hour operation, we offer generous benefits including an excellent pension and 33 days' annual leave. Plus, a car allowance and private health care. So, if you've the passion, pace and potential to get the most out of everyone, we'll support you to be the best too. Find out more and apply now.
Yodel recognises that its people are fundamental to its success. We are committed to equal opportunities, we value differences between people, and we aim to build teams that represent a variety of backgrounds, perspectives and skills.
If you would like to discuss any accessibility requirements for the recruitment process or the role, please contact the recruitment team who will be happy to discuss.
What happens next?
After reviewing your application, our recruitment team will contact you if you are successful. We will arrange a brief call to further explore your background and qualifications, as well as address any questions you may have. If it appears that there is a good fit, we will share your application with the hiring manager for their review.
For this position, our interview process consists of three stages:
First stage: You will be invited to a formal interview lasting approximately one hour. During this interview, you can anticipate a combination of competency-based questions.
Second Stage: You will be invited to a formal interview lasting approximately one hour with a senior member of our team and asked to present a task.
Third Stage: You will be invited to a formal meeting with Director of Network operations.
Yodel recognises that its people are fundamental to its success. We are committed to equal opportunities, we value differences between people, and we aim to build teams that represent a variety of backgrounds, perspectives, and skills.
If you would like to discuss any accessibility requirements for the recruitment process or the role, please contact the recruitment team who will be happy to discuss.
Apply now to be considered for this exciting opportunity.
Yodel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We're looking for someone with experience in a similarly senior role (in an environment involving KPI monitoring and employed and self-employed teams) as well as the ability to think on your feet.
To be a Service Centre Manager, you'll ideally be a CPC Holder (Transport Management) with a thorough knowledge of H&S policies and experience of dealing with disciplinary procedures. Although it's not essential an IOSH certificate would definitely be an advantage.