Service Support Officer

At Sandwell Children's Trust we strive for excellence to improve the lives of children. Our 'Sandwell Deal', brings together our new improved offering that make Sandwell Children's Trust a great place to work; it also sets out our expectations of you as a member of staff., Sandwell Children's Trust are currently recruiting for a full-time Service Support Officer to join the busy Fostering Service Administration Team, we are looking to appoint an experienced minute taker/administrator to provide comprehensive admin support to practitioners and managers. The successful applicant will need to be proficient in minute taking, flexible, enjoy a challenge, work to tight deadlines and work as part of a team. If this is you, we look forward to receiving your application. Admin tasks will include:

• Working with the Fostering IRO by providing administrative support to their role
• Booking and planning foster carer reviews
• Liaison and updating systems alongside fostering panel admin
• Liaison with foster carers in relation to their reviews
• Support and Minute taking for the Fostering IRO
• Ensuring accuracy and consistency of information
• Completion of Foster Carer Minutes data
• Checking and updating Children's Social Care systems
• Attending regular meetings with the Fostering IRO and fostering service manager to update on fostering review performance.
  
  Minute taking experience
• Be able to demonstrate previous experience of working in a business admin role
• Will hold NVQ Level 2 in Business Administration or equivalent
• Experience of using Microsoft Office packages
• Experience of finance and procurement would be an advantage
• Have excellent written and verbal communication skills and good attention to detail
• Have the ability to plan & organise diaries.
  
  When people join the team at Sandwell they say it feels like they become part of the family…they have #ComeHomeToSandwell. With the work that we have done so far and with the ambitions we have for the future, it's a really exciting time to join Sandwell Children's Trust and to become part of our Family.
So, if you think your future could lie with Sandwell Children's Trust, then we'd love to hear from you., At Sandwell Children's Trust we strive for excellence to improve the lives of children. To achieve this, we know how important it is to retain and attract high performing, forward thinking and innovative people and provide them with all the support they need. With a culture of collaboration, partnership working and the child at the heart of everything we do, it really is an exciting time to join Sandwell Children's Trust. Working for us There are lots of great reasons to work with us in Sandwell Children's Trust. From a generous rewards package to a culture of learning and development. Our 12 reasons to work for Sandwell Children's Trust sets us apart as the place to grow your career and feel part of a great team. Please visit the Sandwell Deal and our 12 reasons via this hyperlink: https://sandwelldeal.co.uk, Sandwell sits in the heart of the West Midlands and has a diverse population of 341,729 people. While Sandwell is the 12^th most deprived local authority in England, it is a community where our families have high aspirations and where we pride ourselves on equality of opportunity and our adaptability and resilience.

What we can offer you:-
• Generous annual leave of up to 29 days, plus 5 additional days for long service recognition.
• Your birthday off paid in addition to annual leave entitlement and 8 Bank Holidays, plus a concessionary day at Christmas.
• You will receive a generous local government career average pension scheme with employer contributions of 21.6%.
• We recognise individual loyalty with service awards from 2, 5, 10 and every 5 years onwards.
• Flexible working patterns that suit you and all of our roles have well-defined career progression.
Hours - 37 per week,
• Flexible working patterns that suit you and all of our roles have well-defined career progression.
• Access to our Learning & Development portal offering virtual training programmes, learning & development info bursts, learning events and much more.
• The latest technology enabling more effective and streamlined working.
• Detailed and effective appraisals to strengthen your practice.
• Access to a range of family friendly policies.
Benefits & Rewards
• Up to £6,500 re-location package
• Generous annual leave entitlement, plus 5 additional days for long service recognition.
• The opportunity to purchase up to 10 days additional holiday through our salary sacrifice scheme.
• Your birthday off paid in addition to annual leave entitlement and 8 bank holidays, plus a concessionary day at Christmas.
• Membership of the Local Government Pension Scheme, this is a nationwide career average scheme with employer contributions of 21.6%.
• We recognise individual loyalty with service awards from 2, 5, 10 and every 5 years onwards.
• Reimbursement of Social Work England registration
• 24/7 access to free and confidential employee counselling service
• Access to a range of discounts on products and services
• Salary sacrifice schemes for cars, bikes and technology.
• Refer a friend scheme
• Wellbeing initiatives and forums
• Discounted gym membership
• Eye care vouchers