ServiceNow Support Analyst

ServiceNow Support Analyst

Location: Castlethorpe, Buckinghamshire, UK, MK19 7

Application Deadline: 2025-06-11

Join the World's Leading Pizza Delivery Company! You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike.

We are seeking an ERP Support Analyst to support our finance team here at Domino's! You will be responsible for providing technical support, troubleshooting issues, and collaborating with various departments to optimize our ERP processes. Your expertise with AX2012 and Microsoft Dynamics 365 will help us streamline financial operations, improve efficiency, and deliver exceptional service to our customers.

We operate a 24/7 model, and this role includes being on call once every three weeks, with additional compensation provided.

Responsibilities:

• Provide technical support and troubleshoot issues related to ERP processes.


• Collaborate with various departments to optimize ERP functionalities.


• Manage general ledgers, sales ledgers, and purchase ledgers within Microsoft Dynamics 365.

Requirements:

• Minimum of 3 years of experience working with Dynamics AX2012/365 as an ERP Support Analyst.


• Strong understanding of the system's functionalities and capabilities.


• Finance or accounting qualification, along with a certification in Microsoft Dynamics 365.


• Flexibility with working hours is essential, as the role operates within a 24/7 support structure.

Benefits:

• Competitive salary and performance-based bonuses.


• Competitive pension contributions.


• Private health and dental care.


• Professional development opportunities.


• Pizza Discount!

#s1-Gen

Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We are seeking an ERP Support Analyst to support our finance team here at Domino s! You will be responsible for providing technical support, troubleshooting issues, and collaborating with various departments to optimize our ERP processes. Your expertise with AX2012 and Microsoft Dynamics 365 will help us streamline financial operations, improve efficiency, and deliver exceptional service to our customers. We operate a 24/7 model, and this role includes being on call once every three weeks, with additional compensation provided Minimum of 3 years of experience working with Dynamics AX2012/365 as an ERP Support Analyst, demonstrating a strong understanding of the system s functionalities and capabilities.
Proven experience in managing general ledgers, sales ledgers, and purchase ledgers within Microsoft Dynamics 365, ensuring accurate and efficient financial operations. A finance or accounting qualification, along with a certification in Microsoft Dynamics 365, showcasing a solid foundation in both financial principles and ERP systems is highly desirable. Flexibility with working hours is essential, as the role operates within a 24/7 support structure. The ERP team participates in a weekly on-call rota to address priority one (P1) issues outside of regular hours Competitive salary and performance-based bonuses. Competitive pension contributions. Private health and dental care Professional development opportunities. Pizza Discount!