Single Point of Contact Referrals Co-ordinator

This post requires someone with knowledge and experience of working in a busy and varied environment and feels at ease working with clinical staff and children, parents and visitors attending the clinics. The post-holder will have the ability to be adaptable, initiate changes and to have a flexible and unflappable approach to your work is important and can offer a strong contribution towards maintaining the high standards of our service. We are looking for a person able to provide comprehensive administrative support to a multi-disciplinary team. You would be the first point of contact for families/carers and other members of the service user's network. You would be required to demonstrate sound knowledge of Microsoft Office programmes including Outlook, Word, Excel and Planner. The post holder will be comfortable with IT and be keen to learn new software packages and processes., This post has a number of components:

• To effectively manage the incoming referral processes to ensure timely actioning of same.
• Working with the multi-disciplinary team and outside agencies in continuing the EWMH SPOC process.
• To provide administrative support to the EWMH SPOC team and Business Manager and to assist in the effective delivery of a comprehensive Service.
• This role requires the post holder to be proficient in time management and have the ability to deal with conflicting priorities in association with high level matters.
• To lead on service-relevant projects as delegated by the EWMH SPOC Lead and Business Manager.
• To co-ordinate the completion of audits; to design and manage electronic spread-sheets / databases of audit projects undertaken in the team. To carry out appropriate data analysis and present appropriate graphical representation of audit / project results.
• To line manage staff as directed by the Business Manager.
  
  We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer.
  
  Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package, which is dependent on the role and length of service.
Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing. Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes Car lease, our staff benefits from competitive deals to lease cars Accommodation, our staff benefits from key-worker housing available which is available on selected sites NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.