Smarter Home Visit Advisor (Thames Water)

Job details

• Posting date: 10 March 2025
• Salary: £25,662 to £25,662 per year
• Hours: Full time
• Closing date: 23 March 2025
• Location: Henley-On-Thames, Oxfordshire
• Remote working: On-site only
• Company: Groundwork South
• Job type: Contract
• Job reference: TVHWEC25

Summary

Job Vacancy | Groundwork South

Smarter Home Visit Advisor (Thames Water)

Location: Delivery across the Thames Water, areas which covers - Oxford, Swindon, High Wycombe, Aylesbury, Reading, Slough, parts of Guilford, Kenneth Valley & Henley.

Contract: Fixed Term Contract - 31st March 2026

Salary: £25,662 per annum

Hours: 37.5 hours per week

Do you have good customer service skills? Come and join our Water Efficiency Team at Groundwork South.

Groundwork South employs teams of Smarter Home Visit Advisors to deliver 'in-home' water efficiency visits with the aim of helping people to save water in increasingly 'water-stressed' parts of the South of England.

What skills & abilities are needed:

• Good communication skills and ability to speak and relate to a wide customer base, tailoring messages to the audience.
• Knowledge of water efficiency and home energy products and giving advice in relation to them.
• Relevant practical experience of manual trades or home repair and a good knowledge of home maintenance.
• Ability to find practical solutions to problems.
• This role involves daily travel to your work location. You must have a full clean UK driving licence, you will be provided with a work vehicle which must be driven in accordance with company policy.
• Able to work outside normal working hours i.e., occasional evenings and Saturdays. The Trust has a Time Off In Lieu system in place.
• Appointment to this role is subject to a Basic DBS check through the Disclosure and Barring Service.

For key requirements of the role please see the personal specification attached to the Job Description on our website.

In return we offer you:

• A competitive salary
• Generous holiday entitlement of 25 days per annum plus public holidays
• Health Cash Plan and 24-hour Healthline
• Employee Assistance Programme - including mental health helpline and face to face counselling.
• Salary sacrifice schemes including cycle to work and pension contributions
• Family friendly policies to support work/life balance with time off in lieu for out of hours activities
• Business travel expenses

We are a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team.

Apply now!

To apply, please read the Job Description and send your CV and covering letter (explaining how you meet the requirements of the JD) to: recruitment.south@groundwork.org.uk please quote the reference number 'TVHWEC25' on your covering letter and email communication.

Closing date for applications: 23rd March 2025

Interview date: TBC (over Teams)

Groundwork South

Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people's prospects, and promote greener living and working.

We are passionate about creating a future where every neighborhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change.

Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.

• Good communication skills and ability to speak and relate to a wide customer base, tailoring messages to the audience.
• Knowledge of water efficiency and home energy products and giving advice in relation to them.
• Relevant practical experience of manual trades or home repair and a good knowledge of home maintenance
• Ability to find practical solutions to problems.
• This role involves daily travel to your work location. You must have a full clean UK driving licence, you will be provided with a work vehicle which must be driven in accordance with company policy.
• Able to work outside normal working hours i.e., occasional evenings and Saturdays. The Trust has a Time Off In Lieu system in place.
• Appointment to this role is subject to a Basic DBS check through the Disclosure and Barring Service., We are a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team.
  
  Interview date: TBC (over Teams)
Groundwork South Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people's prospects, and promote greener living and working. We are passionate about creating a future where every neighborhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change. Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.


• A competitive salary
• Generous holiday entitlement of 25 days per annum plus public holidays
• Health Cash Plan and 24-hour Healthline
• Employee Assistance Programme - including mental health helpline and face to face counselling.
• Salary sacrifice schemes including cycle to work and pension contributions
• Family friendly policies to support work/life balance with time off in lieu for out of hours activities
• Business travel expenses