Spa Administrator - Newport

The Celtic Collection, Baneswell, Casnewydd - Newport

Spa Administrator - Newport

Salary not available. View on company website.

The Celtic Collection, Baneswell, Casnewydd - Newport

  • Full time
  • Permanent
  • Onsite working

Posted 2 days ago, 30 Mar | Get your application in today.

Closing date: Closing date not specified

job Ref: e88e0794baab43189057d878f4477513

Full Job Description

  • Be responsible for escalating any complaints to the Spa Manager immediately, providing full details
  • Be responsible for feedback trackers with guest feedback and collating responses from the Spa and Leisure teams
  • Have a full and up-to-date knowledge of the Resort facilities, services, and events
  • Organise, improve and maintain an effective departmental filing system, ensuring information is easily accessible to the senior management team
  • Maintain and update records, print reports and actively seek ways to ensure the system is used to its maximum, to provide accurate information which supports the objectives of the Resort and the department
  • Ensure the department has adequate supplies to run effectively, anticipate needs, and deal with store requisitions and purchase requests
  • BE RECOGNISED AND REWARDED - As one of our 'Hospitality Heroes' you will receive a host of Company benefits such as -
  • Access to career development training from day one
  • FREE on-site parking
  • Discounts on food & beverage and hotel stays
  • Discounted leisure membership
  • Free GP virtual appointment service
  • 24/7 wellbeing helpline
  • NEST pension scheme
  • Social Club
  • Staff appreciation events
  • Monthly and end-of-year awards
  • GROW WITH US - As a Celtic Collection employee, you will be able to say -
  • I am equipped, trained, and supported to do THE BEST JOB I CAN
  • I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
  • I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
  • I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
  • I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
  • I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY

    Secretarial/administrative qualifications or experience of more than two years
  • Experience in Microsoft Office, Outlook
  • Experience in delivering administrative, operational and secretarial support including stock takes and retail trackers
  • IMPLEMENTING OUR 'YES YOU CAN' PHILOSOPHY, YOU WILL -

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