Sr. Business Ops Manager, Sustainability Services in EU Marketplace

We are open to hiring candidates to work out of one of the following locations:

London, GBR
Luxembourg, LUX

The Amazon Marketplace offers millions of Sellers the opportunity to build and grow their business using Amazon's reach and expertise. Sellers are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest selection and lowest prices.

Amazon's Pay-on-behalf compliance service helps Sellers fulfill their environmental compliance obligations under Extended Producer Responsibility (EPR) laws in the EU, and keep selling on Amazon. EPR is an environmental policy that makes Sellers who first places a product subject to EPR requirements in a country responsible for the entire life cycle of the products that they introduce on the market, from their design until the end of life.

As a Senior Business Ops Manager on the team, you will lead strategic initiatives to protect Seller business on Amazon and experience in the Pay-on-behalf compliance service and work closely partner with product, operations, compliance, legal and public policy teams., Define and execute working backwards plans and mechanisms to successfully implement the Pay on behalf services program in EU
- Define and track the metrics and goals needed to measure success across critical work streams in the program
- Proactively identify gaps or blockers to seller experience, propose solutions, and drive implementation across partner teams.
- Actively seek ways to improve program related process efficiencies and effectiveness.
- Communicate updates on key strategic programs and metrics to leaders and stakeholders

The ideal candidate is customer obsessed, passionate about the positive impact environmental compliance can have on businesses, thrives in a fast-paced environment and is able to prioritize multiple deliverables, is collaborative and has excellent business acumen and communication skills., Bachelor's degree or equivalent
- Cross-functional stakeholder management
- Several years of work experience
- Ability to think strategically and creatively whilst also executing operationally with high attention to detail and operational excellence
- Demonstrated an ability to thrive with partial information, manage multiple, competing priorities simultaneously, manage trade-offs and evaluate new opportunities, MBA or equivalent degree

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