Stores Controller

Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives. We are excited by the opportunity Millsike presents: a blank canvas on which we can paint a bright future for our prisoners. Our mission is clear: to create an environment that empowers, inspires, and supports individuals to re-enter society with hope, purpose, and a life plan. To achieve this, we will set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Prisoners will experience a dramatic shift from traditional prison environments. Millsike will be a vibrant, bustling community, teeming with industry, activity and opportunities for personal growth. Above all, we will ensure our approach offers a deep sense of safety/respect, through a supportive, uplifting environment, that helps prisoners to see their
potential and that unlocks a brighter future for all.

Job objectives and responsibilities

Services environmental standards to minimize emissions. The role involves closing out in SAP to ensure Mitie SLAs are met, providing stores supervision for engineering equipment, tooling, and prisoner FF&E management. You will operate, maintain, and manage efficiently with minimal supervision, maintaining stores inventories, minimum stock levels, FF&E asset list management, and tooling reconciliations.

You will participate in team activities, ensuring all equipment is correctly maintained and repaired, maximizing operational efficiency and safety. Responsibilities include managing the store in compliance with Mitie and HMPPS policies, handling the day-to-day issue and receipt of FF&E, tools, and equipment, and conducting housekeeping of all store areas.

You will conduct equipment inspections, quarantine unserviceable items, ensure all equipment is correctly labelled and documented, assist in compliance checks, and carry out basic stores activities related to receiving and dispatching consignments. You will attend engineering meetings with a supply/logistical interaction, develop and maintain effective relationships with customers, stakeholders, contractors, and departments, and promote a safe working culture adhering to Health & Safety procedures.

Additional tasks include managing and mentoring prisoner working groups, liaising with engineers and subcontractors, taking a proactive approach to client liaison, supporting best working practices, and completing all work-related documentation accurately and on time. Availability for scheduled and unplanned weekend working is required.

We are looking for a candidate with basic to intermediate IT skills, including proficiency in Microsoft Excel, Word, and Outlook, along with some experience in updating systems. The ideal candidate will hold a C&G Level 2 Certificate in Warehousing and Storage and an IOSH or equivalent qualification. Strong communication skills, both verbal and written, are essential, as is the ability to take notes effectively.

The successful applicant will possess excellent interpersonal skills, be self-motivated, and demonstrate flexibility within contracted hours. A strong team player with a 'can do' attitude, the candidate should have an intuitive and proactive nature. High moral standards and absolute integrity are crucial for this role.

The candidate must comply with company and statutory regulations related to safe systems of work, health and safety, hygiene, cleanliness, and local fire regulation procedures.

As a business, Mitie Care & Custody is committed to diversity and inclusion and we would welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be given where applicable, and we would encourage anyone who might be thinking about a role in a secure establishment to get in touch.

Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.

Our promise to our people: a place to work where you can thrive and be your best every day.

Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

Our culture - our core values and how we behave:

We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.

We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of the company. We treat others as we would like to be treated. We are proud to work for Mitie.

We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA.

Our diversity makes us stronger: we are immensely proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.