Join our team as a Streetworks Support Officer to help reduce the delays and disruptions on Lancashire's roads. You'll play a crucial role in coordinating and managing works, events, and various activities on the highway network to ensure efficient operations., Support the Streetworks Co-ordinators and Inspectors in their daily operations.
Ensure all administrative tasks comply with relevant legislation, including the Traffic Management Act, New Roads and Street Works Act, and the Lancashire Permit Scheme.
Respond to customer complaints, enquiries, and freedom of information requests.
Liaise with utility companies, contractors, developers, and event organisers to ensure compliance with highway regulations.
Address day-to-day issues and escalate them when necessary.
The post is a permanent full-time position (37 hours per week) based at our highway offices in Bamber Bridge, Preston. The team operates on a 5 over 7 working week, so working weekends on a rota basis is required. The working hours are 8:30 am to 4:30 pm. The role will cover the whole of the county.

Great organisational skills and attention to detail.
Experience in an office environment, using Microsoft Word, Outlook, and Excel.
Excellent customer service and communication skills.
Ideally, you will have knowledge of Street Manager and associated interface solutions. These are not essential as training will be provided., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Why join us? By joining Lancashire County Council, you'll have the opportunity to shape the career path that is right for you, with access to personal and professional qualifications, coaching, and mentoring. Lancashire County Council is truly the place where you can have the career you've always wanted.

In return for your passion and expertise, we offer a generous benefits package, including:

A competitive salary and Local Government Pension Scheme with generous employer contributions.
A great holiday entitlement of 26 days annual leave, which increases with length of service. You will also be entitled to 8 Bank Holidays, 2 additional statutory Bank Holidays, and the option to buy additional leave each year.